Forward: Marc Ott, ICMA
Introduction
Chapter 1: Saving Time
Arizona Department of Environmental Quality
Houston Police Department, TX
Utah Department of Natural Resources
Chapter 2: Saving Money
Clay County Utility Authority, FL
Rural Lorain County Water Authority (RLCWA), OH
New England
Chapter 3: Avoiding Cost
City of Glendale, CA
City of Cayce, SC
City of Escondido, CA
Chapter 4: Increasing Accuracy
City of Sarasota, FL
City of Columbia, SC
Santa Clara County, CA
Chapter 5: Improving Productivity
U.S. Census Bureau
Denton Municipal Electric
City of Thomasville, GA
Chapter 6: Generating Revenue
Tippecanoe County, IN
England
Stafford County, VA
Chapter 7: Increasing Efficiency
Maricopa County, AZ
City of Johns Creek, GA
City of Santa Barbara, CA
Chapter 8: Automating Workflows
Massachusetts DCR
Crawford County, PA
Delaware Department of Agriculture
Chapter 9: Managing Resources
City of Glendale, CA
Maricopa County, AZ
City of Palo Alto, CA
Chapter 10: Aiding in Budgeting
City of Brownsville, TX
State of Texas, Parks and Recreation
Potter County, PA
Conclusion: Leaning Forward: Embracing GIS as a Critical Infrastructure
Afterword