A practical, hands-on guide to network troubleshooting that emphasizes diagnostic techniques that many professionals, including engineers, architects, doctors, scientists, attorneys, etc. can really relate to. In today's pervasive network environment, many of these people are often responsible for "fixing the network" if it goes down. This book will emphasize fixing practical networking applications like shared printers, using the Internet, and sharing files. It does not get into the specifics of protocols or specific applications (i.e. Lotus Notes), but provides "Reader's Digest" overviews of topics like PC's, Unix, NT, Novell, Routers, and Firewalls, that impart the broad principles behind the technologies. Similarly, it allows readers to troubleshoot their specific applications by imparting broad principles at the expense of implementation specifics.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für höhere Schule und Studium
Maße
Höhe: 232 mm
Breite: 190 mm
Dicke: 23 mm
Gewicht
ISBN-13
978-0-672-31488-9 (9780672314889)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Jonathan Feldman works with Unix, Netware, Windows NT, and a whole football team of networking gear for the Chatham County Government in Savannah, GA. A multi-disciplinary troubleshooting expert, Jon has also programmed everything from medical office applications to video games. He is a Level II Certified NetAnalyst and writes regularly for SysAdmin and Network Computing magazines. He has also contributed to SCO Magazine, and The Guru. Network tools that he?s written have been downloaded by the likes of SCO, Cisco Systems, BellSouth, and NASA.
Introduction: Getting Ready to Troubleshoot.
I. GETTING YOUR HOUSE IN ORDER.
Hour 1. The Telephone Analogy: Becoming Familiar with Basic Networking Concepts.
Network Interface Cards. MAC Attack. Routers. Protocols. Packets. What's in a Name? Summary. Workshop.
Hour 2. You Can't Have Too Much Documentation, Money, or Love!
Navigating a Bad Network Neighborhood. Documentation Dividends. Summary. Workshop.
II. "BLACK BOX" TROUBLE-SHOOTING STRATEGIES.
Hour 3. The Delta Method: Identifying Network Change.
The Fat Finger Factor. Beware of Vendor. The Outsiders. The Risk/Benefit Ratio. Summary. Workshop.
Hour 4. The Napoleon Method: Divide and Conquer.
The Numbers Game. Your Waterloo: The Network Is Down! Segment Searching. Division of Labor. Summary. Workshop.
Hour 5. The Sesame Street Method: One of These Things Is Not like the Other.
Servers and Routers. User Objects. Summary. Workshop.
Hour 6. The Soap Method: Subjective Data, Objective Data, Analysis, and Plan.
Doctor Network. Just the Facts. SOAP in the Real World. Summary. Workshop.
Hour 7. The Simple Simon Approach.
Someone Has Already Solved Your Problem. Lookin' for Support in All the Right Places. Something Techie Happened on the Way to the Forum. Pay to Play. Codependence. Summary. Workshop.
III. THE CARE AND FEEDING OF NETWORK APPLIANCES.
Hour 8. Hard Basics: Guide to Being a Hardware Geek.
The PC Thing to Do. Plug and Pray. The Cable Is the Network. Out of Gas on the Information Superhighway. Summary. Workshop.
Hour 9. Ethernet Basics.
Following the Rules: As Long as You Live Under Our Network.... Framed and Fragmented. Go, Speed Racer, Go. Cabling Carnival. Down, Down, Down. Summary. Workshop.
Hour 10. Token-Ring Basics.
Follow the Rules: Share and Enjoy! Error Terror: When a NAUN Is Not a Person, Place, or Thing. Let's Get Physical. Packet Jacket. Down Town. Summary. Workshop.
Hour 11. Windows Networking Basics.
Going Native. TCP/IP Graffiti. DHCP. Workstation Configuration. Command and Conquer. Friendly, Mon, Real Friendly. Summary. Workshop.
Hour 12. Unix Networking Basics.
Overview. Friendly Daemons. Socket to Me. Name Game. Pole Position. Summary. Workshop.
Hour 13. Netware Networking Basics.
NDS Networking. Das Basics. Your "Friend," the ABEND. Big Monitor Is Watching. Protocol Problems. IPX/SPX. TCP/IP. Summary. Workshop.
Hour 14. Router and Switch Basics.
Theory and Practice. Configuring in Comfort. Router Theory. Switch Theory. Summary. Workshop.
Hour 15. Firewall and Proxy Server Basics.
Top Secrets. TCP Versus UDP. Packet-Filtering Routers. Packet Filter Improvements. Proxy Moxie. Same Name Game: DNS and Firewalls. Summary. Workshop.
IV. IN THE TRENCHES.
Hour 16. Beauty Is Consistency Deep: Saving Yourself Trouble.
Manual Standardization. Power Tool Time. Send in the Clones. Protection Policy: Automatic Administrative Tools. Summary. Workshop.
Hour 17. Where do I Start?
Identifying the Fault Domain: "In the Beginning...". Diving into Details. Protocol Problems. Summary. Workshop.
Hour 18. "Lots of Different People in Your Neighborhood": In-Depth Application Troubleshooting.
Service Definitions. The File and Print Blues. Client/Server Maitre d'. Summary. Workshop.
Hour 19. Internet/Intranet Troubleshooting.
Definitions. Cyber Chaos. Intranet Troubleshooting. Summary. Workshop.
Hour 20. Network Troubleshooters Just Want to Have Fun.
Finding Your Firewall. Socks Stuff. AOL Instant Messenger. AOL NetMail. ICQ. RealPlayer. Game Strategy. Summary. Workshop.
Hour 21. Tell Me About Your Network: Network Analyzers.
What the Heck Is a Network Analyzer? Net Therapy 101: Techniques for Using Your Analyzer. Appropriate Analysis. Limitations and Solutions. Summary. Workshop.
Hour 22. Who Watches the Watchmen? Network Management Tools.
Big Monitor Is Watching. Network Management Nonstandards. Real-Life References. Summary. Workshop.
Hour 23. The Network Is Slow! Getting a Definitive Answer to a Subjective Question.
Limiting Factors. Measure Twice, Cut Once. Baselining. Summary. Workshop.
Hour 24. Reverse-Engineering Somebody Else's Network.
Cable Tracing. TCP/IP Discovery. IPX/SPX Discovery. Summary. Workshop.
Appendix A. Glossary.
Index.
