Change That Works

A Change in a Changing Landscape 10
01 New Challenges in an Ever-Demanding Environment 12
02 Organizations Built to Last in the 21st Century 18
03 Trends and Innovations in Change Management 23
B Setting the Stage for Change 26
01 Five Carry-On Models for Your Change Journey 28
02 Twelve Essential Principles for Organizational
Transformation 36
03 "Just Change?"-About Human Challenges 44
04 Brain Matters! Change Lessons from Neuroscience 49
05 Four Models to Lead People Through Change 60
06 Transformation as a Five-Stage Journey 71
C From Concept to Action 90
01 Sprints: Big Change in Bite-Size Iterations 92
02 Communication: Crafting the Change Narrative 99
03 Experiential Learning: The Power of Exercises 104
04 Power of the Many: Mobilizing a Change Movement 110
05 (Re-)Charging Teams to Power Change 114
06 Stakeholder Engagement Beyond the "Usual Suspects" 118
07 Mastering the Art of Listening 122
D Timeless Foundations of Change 128
01 Human Beings and What Drives Them 130
02 Teams and Their Development 135
03 Organizations as Social Systems 140
E Driving Transformation Across Domains 144
01 About Traditional Strategy Development and
Agile Strategizing 146
02 Effective Strategic Steering With OKR 161
03 Crafting Ecosystems Through Network Cooperation 175
04 Fostering Intrapreneurship 189
05 Making Innovation Thrive 211
06 Transforming Corporate Culture 230
07 Develop the Leadership-to Change the Game 252
08 Mastering Mergers and Acquisitions 274
09 (Re-)Designing an Organization 289
10 In Search of Operational Excellence 304
11 Engaging Your Organization in Sustainability 321
12 Navigating Digital Transformation 334
13 Building a Genuine Safety Culture 349
14 Implementing Change on the Shop Floor Level 363
F Insights From Thought Leaders 380
01 A Chat With John Kotter 382
02 Learnings From Klaus Doppler 384
03 The Wisdom of Edgar Schein 386
04 Unpacking Change With Ruth Seliger 390
G Tools, Literature, and Authors 392