Part 1 Airline organization and external relations: relations with customers; rlations with the state and human resource; management in airlines; relations among investors, suppliers, the general public and competitors and human resource management; airline organization and external relations. Part 2 Airline organization and internal relations: theory of airline organization; elements of airline organization. Part 3 Industrial relations and human resource management: industrial relations. Part 4 Human resource management and other management functions: airline production management and human resource management; finance and human resource management; personnel management.
