Preface .- Introduction .- The Human-Provided Services Framework(Daniel Schall, Hong-Linh Truong, Schahram Dustdar) .- Unifying Human and Software Services inWeb-Scale Collaborations (Daniel Schall, Hong-Linh Truong, Schahram Dustdar) .- Modeling and Mining of Dynamic Trust in Complex Service-oriented Systems (Florian Skopik, Daniel Schall, Schahram Dustdar) .- Script-based Generation of Dynamic Testbeds for SOA (Lukasz Juszczyk and Schahram Dustdar) .- Behavior Monitoring in Self-healing Service-oriented Systems (Harald Psaier, Florian Skopik, Daniel Schall, Schahram Dustdar) .- Runtime Behavior Monitoring and Self-Adaptation in Service-Oriented Systems (Harald Psaier, Lukasz Juszczyk, Florian Skopik, Daniel Schall, Schahram Dustdar) .-
