In the world of work, accountability can often translate into punishment. This book explores trust, learning, and accountability in the aftermath of incidents. Fully updated, the fourth edition of Restorative Just Culture covers restorative justice, challenging conventional notions of blame and retribution to create a "just culture" in the workplace.
Whether you're grappling with the fallout of an incident or seeking to foster a culture of trust and compassion, this book offers invaluable insights and practical guidance. This fascinating title challenges the traditional concept of accountability and urges the reader to consider not just who broke the rules, but who was harmed and what their needs are. Written by a pioneer in the field, this book draws from extensive case studies and fresh insights. Through narratives and thought-provoking analysis, the author explores the transformative power of restorative justice and the complexities of human error in organizational settings. New to this edition are new chapters, updates to criminalizing human error, a section on forgiveness, coverage of implementing restorative justice in an organization and much more. The reader of this book can reevaluate how they see their workplace culture and how it can be made safer and fairer.
Restorative Just Culture: From Disciplinary Action to Meaningful Accountability, Fourth Edition is a must-read for professionals in health and safety, business and management, and others with accountability in professional environments.
Auflage
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für Beruf und Forschung
Professional Reference
Illustrationen
4 s/w Tabellen
4 Tables, black and white
Maße
Höhe: 234 mm
Breite: 156 mm
Dicke: 11 mm
Gewicht
ISBN-13
978-1-032-86823-3 (9781032868233)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Sidney Dekker (PhD, Ohio State University, Ohio, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia. Sidney has lived and worked in seven countries across four continents. He coined the terms "safety differently" and "restorative just culture" in the 2010s, which have since turned into global movements for change. They encourage organizations to declutter their bureaucracy and enhance the capacities in people and processes that make things go well-and to offer compassion, restoration and learning when they don't. He has been flying a Boeing 737 for an airline on the side and is a trained mediator and chaplain. Sidney is a prolific and bestselling author of the following titles from Taylor & Francis; Random Noise; Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; Patient Safety; and Compliance Capitalism. He has co-directed the documentaries "Safety Differently" 2017; "Just Culture" 2018, "The Complexity of Failure" 2018 and "Doing Safety Differently" 2019. More at sidneydekker.com
Autor*in
Griffith University, Nathan Campus, Queensland, Australia
Contents
Acknowledgments
Preface
1. Let me call her Mara
2. The limits of flowchart just cultures and disciplinary action
3. Why do people break the rules at work?
4. Which account are you holding people accountable for?
5. Retributive just culture
6. Blame fixes nothing, but what does?
7. Restorative just culture
8. Safety reporting and open disclosure
9. When does a mistake stop being honest?
10. The criminalization of human error
References
