Unit I: Foundations 1 An Orientation to Organizational CommunicationStudying Organizational CommunicationDevelopment of the FieldStatus of the Field2 Organization Theory: Prescriptions for ControlScientific and Classical ManagementTransitional TheoriesThe Human Relations MovementHuman Resource Development3 Organization Theory: Metaphors of BiologyA System TheoryEquivocality Reduction TheoryEvolutionary Psychology and Sociobiology4 Organization Theory: New Millennium ThoughtSelf-Managed Work Teams and Concertive ControlWorkplace DemocracyFeminist Theories and Organizational CommunicationThe Concept of Emancipation in Organizational StudiesPart One Case Studies Unit II: Communication, Relationships, and Media 5 Communication and Its FunctionsTwo PrecautionsCommunication, Information, and MeaningFunctions of Communication6 Organizational Communication StructureFormal CommunicationInformal CommunicationLimitations of the Traditional ViewCommunication Structure as a Network7 Group RelationshipsGroups as Organizational SubsystemsNorms and ConformityValues and Sense-MakingGroup Decision Making and Problem Solving8 Leader-Member RelationshipsTheories of Leadership BehaviorLeadership as DevelopmentMotivation and ControlSubordinate Behavior Toward Superiors9 Information Technology and Computer-Mediated CommunicationTypes of Information SystemsThe Information Network: LANs, WANs, and the InternetTechnological Effects on Structure and WorkCommunicating in the Computer-Mediated EnvironmentPart Two Case Studies Unit III: Dynamics of Organizational Culture 10 Communication and Organizational CultureThe Concept of Organizational CultureStudying Organizational Culture11 Cultural Control, Diversity, and ChangeCultural ControlOrganizational Culture and Diversity12 PowerTraditional Views of Status and PowerPower in the View of Critical TheoryCritical Theory in Organizational Communications ResearchReconceptualizing Power: The Feminist ViewPower and Conflict: Connected and Separate Phenomena13 ConflictSources of ConflictManaging ConflictInterpersonal ConflictCoalitions and Intergroup ConflictBargaining and NegotiationInterorganizational Conflicts Examining Strategic AlliancesPart Three Case Studies Part Four Communication and Executive Strategy14 Strategic CommunicationCharacteristics of Strategic CommunicationInternal CommunicationExternal CommunicationPublic Communication in Crisis SituationsPart Four Case Studies AuthorIndex SubjectIndex
