Ch. 1: Installing Windows XP Professional. Ch. 2: Implementing and Conducting Administration of Resources. Ch. 3: Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers. Ch. 4: Monitoring and Optimizing System Performance and Reliability. Ch. 5: Configuring and Troubleshooting the Desktop Environment. Ch. 6: Implementing, Managing, and Troubleshooting Network Protocols and Services. Ch. 7: Configuring, Managing and Troubleshooting Security; Appendices; Appendix 1: Career Flight Path; Appendix 2: Practice Exam