Introduction; Janet Crum
Chapter 1. Trauma-Informed Leadership: Managing Legacy Toxicity; Lauren Slingluff and Elizabeth Dill
Chapter 2. Transforming Chaos into Compassion: Emotional Intelligence and Trauma-Informed Practices for Holistic Change Management in Libraries; Phenessa A. Gray
Chapter 3. Corporate Stockholm Syndrome: An Explanation for Employee Commitment in Consistently Dysfunctional Library Organizations?; Jenny Meslener and Kayla Gourlay
Chapter 4. How Library Leadership Can Support Their Staff Through Trauma; Meghan Hupe
Chapter 5. Trauma-Informed Approaches to Academic Library Hiring and Onboarding; Andrea Harrow, Karin Saric, Annie M. Thompson, and Hannah M. Schilperoort
Chapter 6. Emergency Planning in Libraries: Towards a Trauma-Informed and Resilience-Focused Approach; Cindy Pierard and Anne Schultz
Chapter 7. Trauma-Informed Leadership: A Focus on Grief; Jennifer E. Nutefall and Lynne Serviss
Chapter 8. Testimonies From the Frontline: Post-Crisis Academic Library Staff Balance the Narrative; Elena Carrillo, Jung Mi Scoulas, and Kevin O'Brien
Chapter 9. The Journey Toward Implementing Trauma-Informed Practices to Support Patrons and Staff in an Academic Library Setting; Dana V. Lema, Bethany Bones, Alexandra Franz-Harder, Robyn Huff-Eibl, Nisha Mody, Gerald J. Perry, and Megan Senseney
Chapter 10. Addressing Cultures of Silence and Creating Psychological Safety in Access Services; Melanie Bopp, Kaitlyn L. Kinney, and Tori Rodriguez
Chapter 11. Be Smart About Safety: A Shift Towards a Trauma-Informed Culture; Micquel Little, Dylan Romero, and Aira Lipson
