Part 1 Distribution - the business environment; the UK distribution industry, James Cooper; why it pays to think "logistics", Martin Christopher; assessing the cost of customer service, Gordon V.Hill; the ingredients of successful marketing, Bob Goulborn. Part 2 Transport - the bond in distribution; the transport costs of customer service, Matthew Walker; comparative merits of alternatives in fleet financing, John Hartland; computer-based vehicle routeing and scheduling - past, present and future, John Polak; on board vehicle monitoring, Derek S.Wright. Part 3 Warehousing and inventory - twin key for change; planning the location of depots, C.D.T.Watson-Gandy; recent trends in warehouse location, Alan C.McKinnon; planning warehouse centralization, Mike Page; making warehouses work more efficiently, John Oxley; how efficient is UK inventory management?, C.D.J.Waters. Part 4 New directions in distribution: changing to contract distribution, David Buck; breaking bulk without warehouses, Bill Day; distribution round the clock, James Cooper and Geoff Tweddle; information technology and distribution, Mike Forbes; expanding in Europe, Michael Browne.
