Help all employees understand and facilitate the change process with the six-step change-management model in this guidebook. It focuses on what happens and what to expect as the change unfolds, and helps every employee become an empowered, active participant.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Produkt-Hinweis
Broschur/Paperback
Klebebindung
Gewebe-Einband
Maße
Höhe: 254 mm
Breite: 178 mm
Dicke: 7 mm
Gewicht
ISBN-13
978-0-7879-5088-0 (9780787950880)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
1. Intorduction 1
2. Change Can Be Managed 5
3. The Six-Step Change Process 13
4. Step: One Clarify Your Need 17
5. Define Your Results 29
6. Step Three: Produce Your Plan 39
7. Step Four: Implement Your Plan 59
8. Step Five: Stabilize Your Outcome 69
9. Step Six: Assess The Process 75
10. Encouraging Commitment to Change 89
11. Summary 103
Appendix: Reproducible Forms 105
