The challenges of managing in an information age; the information technology challenge; manageable trends; information technology and strategy; effects of IT on strategy and competition; electronic commerce - from interorganizational systems to the Internet; information partnerships; information technology and organization; information, organization and control; IT architecture - evolution and alternatives; the untapped power of information technology; managing information assets; organizing and leading the information technology function; managing information outsourcing; information technology operations; information technology management processes; a portfolio approach to information technology development; special topics; global issues; security and privacy; the IT business.
