PART I: INTRODUCTION, TYPICAL SCENARIOS, AND HISTORY OF RESEARCH
1. Information Behavior: An Introduction
2. The Complex Nature of Information Behavior
3. The History and Focus of Information Behavior Research
PART II: CONCEPTS RELEVANT TO INFORMATION BEHAVIOR
4. The Concept of Information
5. Information Needs, Motivations, and Use
6. Related Concepts
PART III: MODELS AND THEORIES OF INFORMATION BEHAVIOR
7. Models of Information Behavior
8. Metatheories, Theories, and Paradigms
PART IV: RESEARCH DESIGNS AND METHODS FOR STUDYING IB
9. Research Design, Methodology, and Methods
PART V: REVIEWING AND CRITIQUING RESEARCH
10. Research by Roles and Contexts
11. Reviewing, Critiquing, Concluding