Preface; About This Book; FRAMEWORK FOR HEALTH CARE RISK MANAGEMENT; The Health Care Risk Management Professional - Jeannie Sedwick & Grena G. Porto; Development of a Risk Management Program - Jane M. Bryant & Sheila Hagg-Rickert; The Health Care Organization Governing Board - James E. Orlikoff; Statutes, Standards, and Regulations - Mark Cohen; Data Management - Kirk S. Davis & Jane C. McConnell; Creative Staffing - Dorothy Bazan & Lillian P. Karson; Enterprise Risk Management: Emerging Concepts and Applications in Health Care - Ward R. H. Ching; HEALTH CARE EXPOSURES; Systems for Risk Identification - William J. McDonough; Occupational and Environmental Risk Exposures for Health Care Facilities - John C. West; Physician and Allied Health Professional Credentialing - Mark A. Kadzielski & Michael G. Hercz; A Contract Review Primer for Risk Managers - Peggy L. B. Nakamura; Mergers, Acquisitions, and Divestitures - Karen E. Bedford, et al.; Emerging Liabilities in Partnerships, Joint Ventures, and Collaborative Relationships - Rebecca A. Havlisch; Health Care Legal Liability Exposures in Different Organizational Settings - William B. Reisbick & Rando W. H. Wick; High-Risk Clinical Areas - Sylvia M. Brown; Information Technologies and Risk Management - Ronni P. Solomon; Evolving Risk in Cyberspace and Telemedicine - Kathryn T. Allen & Pamela J. Para; Documentation - Sandra K. Johnson; Advertising Liability-A Growing Risk Management Concern - Grena G. Porto & Benjamin A. Post; Corporate Compliance-A Risk Management Framework - Jeffrey F. Driver & Glenn T. Troyer; Risk Mapping-A Visual Experience - M. Michael Zuckerman; PROVIDERS AND MANAGED CARE; Providers and Managed Care - Berni H. Bussell; RISK MANAGEMENT TREATMENTS and TECHNIQUES; Informed Consent as a Loss Control Process - Fay A. Rozovsky; Safety and Security - Leilani Kicklighter; Workers' Compensation: A Risk or a Benefit? - Leilani Kicklighter; Claims and Litigation Management - Ellen L. Barton; The Risk Manager and Biomedical Technology - Sally T. Trombly; Ethics and Patient Care - Sheila Cohen Zimmet; Human Resources Issues - Michael P. Warnick; RISK FINANCING; Introduction to Risk Financing - Dominic A. Colaizzo; Insurance Practices and Principles - Kimberly Willis & Judy M. Hart; Risk Financing Techniques - Brad R. Norrick, et al.; MONITORING and EVALUATING; Risk Management's Role in Performance Improvement - Peggy Berry Martin & Robert J. Marder; Benchmarking - Kathleen M. Roman; Risk Management Program Evaluation - Christopher Cassirer; Client and Customer Satisfaction - Frances Kurdwanowski & Maria D. Lain; Accreditation, Licensure, Certification, and Surveying Bodies - Kathleen Stillwell; Request for Proposals - Roberta Carroll; Index.
