This book provides guidelines for understanding the underlying causes of successful and unsuccessful crisis management. The book will help decision makers to identify organizational-behavior threats and opportunities that can help their organization endure and rebound. The book includes case studies and examples from a variety of businesses, including Firestone, Mattel, Fisher-Price, Morgan Stanley, and healthcare organizations recently in the news for exposure of confidential patient records. The book includes forms, templates, and checklists.
Sprache
Verlagsort
Zielgruppe
Für höhere Schule und Studium
Für Beruf und Forschung
Professional Practice & Development
Illustrationen
20 s/w Abbildungen
20 Illustrations, black and white
Maße
Höhe: 234 mm
Breite: 156 mm
ISBN-13
978-1-4822-4577-6 (9781482245776)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Klassifikation
Autor*in
DeVry University, Downers Grove, Illinois, USA
Introduction.Organization in Crisis. The Cultural Dimension Elements of Organizational Culture. SET Culture and Risk Management. Crisis Management. Decision Making in Crisis. Leadership in Crisis. Toward More Effective Crisis Management.