Responsibilities (talking about responsibilities at work) - simple present tense, adverbs of frequency, job titles;visitors (recieving visitors) - greetings and introductions, expressions of politeness, offering / asking for assistance; could you repeat that? (checking information) - asking for repetition,correcting wrong information, sentence stress; socializing (entertaining business associates) - polite expressions, appropriate register; the business trip - talking about the future, present continuous tense, going to, will; advertising - comparative forms; trends (managing staff welfare) - present continuous tense for describing current trends; personal history (career changes) - simple past tense,used to, pronunciation of simple past forms; organizing information (company image) - simple past and past perfect tenses; developments (business and the environment) - present perfect tense, for and since; the negotiation - first and second conditionals; cross-cultural communication - modal verbs; finding solutions (personal problems) - making suggestions and recommendations; the meeting (the agenda) - discussion techniques; disucssing figures (budgets and income statements) - discussing figures (including on the phone); scheduling - dates, time adverbials; going international (mergers and acquisitions) - uses of will; the presentation (time management) - giving presentations; technical docuements (working with documents) - noun phrases; looking back, looking forward (industrial devleopment) - review of tenses; role-play scripts; tapescript and answer key.
