Managers and evaluators seeking to enhance their organization's productivity can find no better resource than Productivity Measurement. Brinkerhoff and Dressler present a thorough overview of the basics of productivity management and at the same time provide a step-by-step, straightforward guide to designing and using effective productivity measures.
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978-0-8039-3151-0 (9780803931510)
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Schweitzer Klassifikation
Introduction to Productivity Measurement
Basics of Productivity Measurement
Beyond Accuracy
What Makes for Successful Measures
Outputs in Productivity Measurement
Measuring Inputs
A Sampler of Productivity Measure Formats
Seven Steps to Unit Productivity Measures
Productivity Measurement and the Organization
Guidelines for Success
