Abbreviations; Address format and forms of address; Alphabetic indexing rules; Calendar, perpetual; Capitalization; Desktop publishing; Glossary of terms for the electronic office; Grammar and usage; International information; Letters, memorandums, and electronic correpsondence; Minutes, agenda, and press releases; Numbers; Plurals and possessives; Punctuation; Reference books; Reports and manuscripts; Telecommunication; Word division and spelling; Words often confused; Written expression.