Originally used simply to save money, outsourcing is now expected to contribute significantly to an organization's efforts toward higher quality, increased efficiency, greater value, and consistent customer fulfillment and satisfaction. However, outsourcing can also result in a loss of control and in--house expertise. This book closely examines all of these issues, helps companies make informed decisions about whether and what to outsource, and advises senior managers on how to ensure peak performance, both in-- and out--of--house.
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Höhe: 243 mm
Breite: 163 mm
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978-0-471-24728-9 (9780471247289)
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STEVEN M. BRAGG, CPA, CMA, CIA, CCP, CPM, CPIM, a well--known author of books on business topics, is the former controller of Teague Equipment and former COO of Isolation Technologies, both located in Denver, Colorado. He is also a former Ernst & Young consulting manager. He received his MS in finance from Bentley College and his MBA from Babson College. He is the author of Just--in--Time Accounting, coauthor of Controllership, Sixth Edition and coauthor of The Controller's Function, all published by Wiley.
The Strategy of Outsourcing. Outsourcing a Function. Accounting for the Outsourced Company. Outsourcing the Accounting Function. Outsourcing Computer Services. Outsourcing the Customer Service Function. Outsourcing the Engineering Function. Outsourcing the Human Resources Function. Outsourcing the Maintenance and Janitorial Functions. Outsourcing the Manufacturing Function. Outsourcing the Materials--Management Function. Outsourcing the Sales and Marketing Functions. Outsourcing the Administration Function. Summary of the Functional Areas. The Future of Outsourcing. Appendices. Index.
