Chapter 1 National libraries, Stephen Bury; Chapter 2 Public libraries, Richard Ward; Chapter 3 From social inclusion to community cohesion, John Pateman, John Vincent; Chapter 4 Community information, Helen Leech; Chapter 5 University libraries, Jeremy Atkinson, Steve Morgan; Chapter 6 Colleges of further education, Andrew Eynon; Chapter 7 Services to children, young people and schools, Lucy Gildersleeves; Chapter 8 Government libraries, Peter Griffiths; Chapter 9 Learned, professional and independent libraries, Mary Nixon, Carol Allison; Chapter 10 Library and information history, Peter Hoare; Chapter 11 Rare book librarianship and historical bibliography, K. E. Attar; Chapter 12 Art libraries, Erica Foden-Lenahan; Chapter 13 Music libraries, Pamela Thompson; Chapter 14 Media libraries, Katharine Schoepflin, Richard Nelsson; Chapter 15 Map libraries, Robert Parry; Chapter 16 Local studies, Ian Jamieson; Chapter 17 Archives, Elizabeth Shepherd; Chapter 18 British and European Union official publications, Howard Picton, Chris Pond, Valerie Nurcombe, Jane Inman, David Butcher, Grace L. Hudson; Chapter 19 Patents, Stephen Adams; Chapter 20 The book trade, Iain Stevenson; Chapter 21 The internet and libraries, Phil Bradley; Chapter 22 Education and training, Marion Huckle, Margaret Watson; Chapter 23 Research, David Nicholas; Chapter 24 Library buildings, Michael Dewe, Alan J. Clark; Chapter 25 Cooperation, Linda Berube; Chapter 26 Marketing, Linda M. Smith; Chapter 27 Information literacy, David Streatfield, Sharon Markless; Chapter 28 Library management systems, Lucy A. Tedd; Chapter 29 Cataloguing, J. H. Bowman; Chapter 30 Classification and subject organization and retrieval, Vanda Broughton; Chapter 31 Indexing and abstracting, J. H. Bowman; Chapter 32 Preservation, Alison Walker;
