Introduction to counselling in health care settings; theoretical concepts; beliefs about illness and counselling; language use and stereotyping of gender specific disease; counselling tasks in health care; exploring and defining problems in counselling; genograms; principles and aims of counselling, and the structure of the session; confidentiality; giving information in counselling; giving "bad news"; reframing and creating balance in patient beliefs; counselling for loss and terminal care; bereavement counselling; moving on from feeling stuck in counselling; counselling the "worried-well" and those with intractable health worries; counselling for the prevention of ill-health; models of consultation and collaboration; staff support and burnout.