Designing Composite Applications

About This Book ... 11

Introduction ... 15

1. From Best Practice to Next Practice ... 29
... 1.1 Composite Applications Drive Innovation ... 29
... 1.2 Innovation Level ... 31
... 1.3 Design Focus ... 35
... 1.4 Impact of Change ... 40
... 1.5 Feeding Innovation ... 44

2. Problem Analysis ... 47
... 2.1 Scoping the Project ... 48
... 2.2 Determining the Project Structure ... 51
... 2.3 Building the Proof-of-Concept Prototype ... 57
... 2.4 Project Activities ... 59

3. Requirements Gathering ... 63
... 3.1 Interviewing Users ... 65
... 3.2 Interpreting the Data ... 70
... 3.3 Modeling Work Practice ... 76
... 3.4 Variations in Handling Requirements Gathering ... 87

4. Seeing the Big Picture ... 89
... 4.1 Building the Affinity Diagram ... 91
... 4.2 Consolidating Roles and Flow Model ... 94
... 4.3 Consolidating Sequence Models into the Swim-Lane Diagram ... 102
... 4.4 Variations in Consolidating Data ... 106
... 4.5 UI Building Blocks in Requirements Elicitation ... 109

5. Designing with Building Blocks ... 111
... 5.1 Information Architecture of Business Applications ... 112
... 5.2 Mapping Consolidated Requirements into Building Blocks ... 128

6. Creating and Iterating the Designs ... 145
... 6.1 Visioning a Redesigned Process ... 146
... 6.2 Storyboarding the Details of the New Process ... 151
... 6.3 Iterating Design ... 152
... 6.4 Visioning and Prototyping for Different Kinds of Projects ... 155
... 6.5 Communicating a Design ... 157

7. Making Innovation Happen ... 161
... 7.1 Innovating the Business Process: Shifting Scope ... 162
... 7.2 Organizational Adoption: Creating Buy-In ... 169

Appendix ... 173
... A. At-a-Glance Design Activities ... 173
... B. Sources And Further Reading ... 177
... C. About the Authors ... 179

Index ... 181