Known for its wealth of practical, relevant, and up-to-date information, Communicating in Small Groups balances the principles of small group communication with real world applications. With an emphasis on real world examples, technology, and ethical collaboration, the 10th edition of Communicating in Small Groups: Principles and Practices helps students enhance their performance in groups and teams, while giving them insight in to why group and team members communicate as they do.
Extensive coverage of critical thinking, reasoning, and fallacies-including the latest research findings about the use of creative methods to solve problems and Case Studies to practice applying the latest research to relevant scenarios-allows students to test some of the best approaches for dealing with all types of situations that arise in a group environment.
Excellent discussion of the business world includes examples of business applications, leadership, and meetings to prepare students for group work outside of the classroom.
The "Virtual Communication" feature helps students identify applications of collaboration, meetings, groups and teams, and technology.
"Collaborating Ethically" feature enables students to connect ethical principles with each aspect of working in groups.
Tips for dealing with difficult group and team members give students strategies they can use immediately.
Focus on structuring problem-solving discussions provides tools and techniques that help students handle this common group situation effectively.
Auflage
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für höhere Schule und Studium
Maße
Höhe: 254 mm
Breite: 205 mm
Dicke: 13 mm
Gewicht
ISBN-13
978-0-205-77063-2 (9780205770632)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Preface
Acknowledgments
PART I: FOUNDATIONS OF GROUP AND TEAM COMMUNICATION
CHAPTER ONE: Introducing Group and Team Principles and Practices
What Is Small Group Communication?
What is Team Communication?
Theory into Practice: How to Become a Competent Team Member
What Are the Advantages and Disadvantages of Working in Groups and Teams?
Communicating in Different Types of Groups
Communicating in Virtual Groups and Teams
How Can You Become a Competent Small Group Communicator?
The Nine Core Small Group Communication Competencies
Study Guide: Putting Group Principles into Practice
CHAPTER TWO: Small Group Communication Theory
The Nature of Theory and the Theory-Building Process
Theory: A Practical Approach to Group Communication
The Purpose of Communication in Small Groups: Making Sense
Theoretical Perspectives for the Study of Group and Team Communication
Describing Elements of Group and Team Communication
Study Guide: Putting Group Principles into Practice
CHAPTER THREE: Group Formation
Why Do People Join Groups?
Interpersonal Needs
Individual Goals
Group and Team Goals
Establishing Mutuality of Concern
Interpersonal Attraction
Group Attraction
Homogeneity and Diversity in Groups
Group Formation over Time
Socializing New Group Members
Study Guide: Putting Group Principles into Practice
PART II: MANAGING GROUP AND TEAM RELATIONSHIPS
CHAPTER FOUR: Preparing to Collaborate
Developing a Discussion Plan
Formulating Discussion Questions
Using Logic and Reasoning
Evaluating Evidence in Group Discussion
Using Critical-Analysis Skills: Avoiding Reasoning Fallacies
Study Guide: Putting Group Principles into Practice
CHAPTER FIVE: Relating to Others in Groups and Teams
Roles
Norms
Status
Power
Trust
The Development of Group Relationships over Time
Culture
Study Guide: Putting Group Principles into Practice
CHAPTER SIX: Improving Group Climate
Defensive and Supportive Climates
Interpersonal Confirmation and Disconfirmation
Group Cohesiveness
Communication Networks
Group Size
Group Climate and Productivity
Study Guide: Putting Group Principles into Practice
CHAPTER SEVEN: Enhancing Group and Team Communication Skills
Verbal Dynamics in the Small Group
Listening
The Importance of Nonverbal Communication in Groups
Applications of Nonverbal Communication Research to Groups and Teams
Functions of Nonverbal Cues in Groups and Teams
Interpreting Nonverbal Communication
Study Guide: Putting Group Principles into Practice
CHAPTER EIGHT: Managing Conflict
What Is Conflict?
Types of Conflict
Conflict and Diversity in Small Groups
Conflict-Management Styles
Collaborative Conflict Management: Principles and Skills
When People Are Not Cooperative: Dealing with Difficult Group Members
Groupthink: Conflict Avoidance
Consensus: Reaching Agreement through Communication
Study Guide: Putting Group Principles into Practice
PART III: MANAGING GROUP AND TEAM TASKS
CHAPTER NINE: Leadership
What Is Leadership?
Trait Perspective: Characteristics of Effective Leaders
Functional Perspective: Group Needs and Roles
Situational Perspective: Adapting Style to Context
Transformational Leadership
Emergent Leadership in Small Groups
Leadership and Self-Deception in Organizations
Leadership Training
Study Guide: Putting Group Principles into Practice
CHAPTER TEN: Making Decisions and Solving Problems
Group Decision Making: Choosing among Alternatives
Group Problem Solving: Overcoming Obstacles to Achieve a Goal
Three Approaches to Group Problem Solving
Cultural Assumptions about Group Problem Solving and Decision Making
Study Guide: Putting Group Principles into Practice
CHAPTER ELEVEN: Using Problem-Solving Techniques
An Overview of Prescriptive Problem-Solving Strategies
Finding a Balance between Group Structure and Interaction
Reflective Thinking: The Traditional Approach to Group Problem Solving
Question-Oriented Approaches to Problem Solving
Beyond Technique
Study Guide: Putting Group Principles into Practice
APPENDIX A: Principles and Practices for Effective Meetings
Giving Meetings Structure
Becoming a Meeting Facilitator: Managing Group and Team Interaction
How to Lead Meetings
How to Participate in Meetings
Putting Theory into Practice: How to Make a Meeting Better When You're Not the Meeting Leader
Study Guide: Putting Group Principles into Practice
APPENDIX B: Principles and Practices for Communicating to an Audience
Panel Discussions
Symposium Presentations
Forum Presentations
Planning What to Say to an Audience
Presenting Information to an Audience
Glossary
Notes
Credits
Index
