Known for its wealth of relevant, practical, and up-to-date information, Communicating in Small Groups continues to provide a balance of principles and applications of group communication.
With additional emphasis on teamwork, technology, and ethical collaboration, Communicating in Small Groups: Principles and Practices helps students enhance their performance in groups and teams while also giving them insight as to why group and team members communicate as they do.
Auflage
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Maße
Höhe: 235 mm
Breite: 232 mm
Dicke: 18 mm
Gewicht
ISBN-13
978-0-205-44956-9 (9780205449569)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
I. Foundations of Group and Team Communication.
1. Introducing Group and Team Principles and Practices.
What Is Small Group Communication?
What about Teams?
What are the Advantages and Disadvantages of Working in Groups and Teams?
Me Verses We.
Types of Small Groups.
What is Virtual Small Group Communication?
How Can You Become a Competent Small Group Communicator?
2. Small Group Communication Theory.
The Nature of Theory and the Theory-Building Process.
Theory: A Practical Approach to Group Communication.
A Case Study.
The Purpose of Communication in Small Groups: Making Sense.
Theoretical Perspectives for the Study of Group and Team Communication.
New Technologies and Small Group Communication Theory.
Describing Elements of Group and Team Communication.
3. Group Formation.
Why Do People Join Groups?
Interpersonal Needs.
Individual Goals.
Group and Team Goals.
Establishing Mutuality of Concern.
Interpersonal Attraction.
Group Attraction.
Homogeneity and Diversity in Groups.
Group Formation over Time.
II. Managing Group and Team Relationships
4. Relating to Others in Small Groups.
Roles.
Norms.
Status.
Power.
Trust.
The Development of Group Relationships over Time.
Culture.
Gender and Communication.
5. Improving Group Climate.
A Case Study.
Defensive Communication.
Defensive and Supportive Climates.
Interpersonal Confirmation and Disconfirmation.
Group Cohesiveness.
Communication Networks.
Group Size.
Group Climate and Productivity.
6. Enhancing Group and Team Communication Skills.
Verbal Dynamics in the Small Group.
Listening.
The Importance of Nonverbal Communication in Groups.
Applications of Nonverbal Communication Research to Groups and Teams.
Functions of Nonverbal Cues in Groups and Teams.
Interpreting Nonverbal Communication.
7. Managing Conflict.
What Is Conflict?
Types of Conflict?
Conflict and Diversity in Small Groups.
Conflict Management Styles.
Cooperative Conflict Management: Principles and Skills.
When People Are Not Cooperative: Dealing with Difficult Group Members.
Groupthink: Conflict Avoidance.
Consensus: Reaching Agreement through Communication.
8. Preparing to Collaborate.
Developing a Discussion Plan.
Formulating Discussion Questions.
Using Electronic Resources and the Library.
Using Logic and Reasoning.
Evaluating Evidence in Group Discussion.
Using Critical Analysis Skills: Avoiding Reasoning Fallacies.
9. Making Decisions and Solving Problems.
Group Decision Making: Choosing Among Alternatives.
Group Problem Solving: Overcoming Obstacles to Achieving a Goal.
Three Approaches to Group Problem Solving.
Cultural Assumptions about Group Problem Solving and Decision Making.
10. Using Problem-Solving Techniques.
An Overview of Prescriptive Problem-Solving Strategies.
Reflective Thinking: The Traditional Approach to Group Problem Solving.
Question-Oriented Approaches to Problem Solving.
Beyond Technique.
11. Enhancing Creativity in Groups and Teams.
What Is Creativity?
Why Study Creativity?
Myths about Creativity?
Barriers to Group and Team Creativity.
Principles of Group and Team Creativity.
Brainstorming.
Essential Group Communication Competencies.
12. Leadership.
What Is Leadership?
Trait Perspective: Characteristics of Effective Leaders.
Functional Perspective: Group Needs and Roles.
Situational Perspective: Adapting Style to Context.
Transformational Leadership.
Emergent Leadership in Small Groups.
Leadership Training.
Appendix A: Principles and Practices of Effective Meetings.
Giving Meetings Structure.
Becoming a Meeting Facilitator: Managing Group and Team Interaction.
How to Lead Meetings.
How to Participate in Meetings.
Appendix B: Principles and Practices of Communicating to an Audience.
Panel Discussions.
Symposium Presentations.
Forum Presentations.
Planning What to Say to an Audience.
Presenting Information to an Audience.
Glossary.
Index.
