Named a 2013 Doody's Essential Purchase!
I have not found another book like this with such detailed and comprehensive information in a multitude of areas. It will be a great help to nurse managers." Score: 97, 5 Stars--Doody's Medical Reviews
This work is more than a mere academic attempt to define basic management concepts, but rather is a robust toolkit, providing real-life examples and experiences coupled with actual tools and techniques, allowing novice nurse managers to understand concepts such as supply chain management, financial management, and labor and productivity modeling. Additionally, this book serves as a roadmap to the successful implementation of these concepts. I think the author can be confident that there will be many grateful nurse leaders who will have gained a broader perspective of their evolving role, and about how to best implement those practices.
Robert Doyle, BSN, MS
Managing Director
National Supply Chain Practice Leader
Navigant Consulting
Nurse managers often assume their positions without sufficient knowledge of the nuts and bolts of managing staff and supplies. This volume provides time-tested tools, templates, and guidance that new nurse managers, administrators, and educators can use immediately to effectively manage staff and supplies while promoting quality patient care. It provides strategies for resolving common issues that can be easily adapted to individual situations and it illustrates how specific departmental needs fit into an overall operational picture.
The book covers in detail all aspects of supply management, including the budgeting skills required for cost-effective purchases and supply utilization, and department budgeting. It provides tools for labor and productivity issues, including staffing models that facilitate waste reduction and increased efficiency. Strategies for effective communication with staff, colleagues, and senior management are presented, along with techniques for successful design and facilitation of meetings, conflict resolution, time management, and a working knowledge of health care finance. Case studies illustrate best approaches and successful resolutions to a variety of management challenges.
Key Features:
Provides time-tested tools for the daily business of nurse management
Offers proven strategies and formulas that can be easily adapted and put to work immediately
Includes step-by-step education on budget and finance within the health care industry
Builds leadership skills through communication models and facilitation/presentation guides
Clarifies complex budgetary and management issues without technical jargon
Sprache
Verlagsort
Zielgruppe
Illustrationen
Maße
Höhe: 254 mm
Breite: 178 mm
ISBN-13
978-0-8261-5572-6 (9780826155726)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Nancy Bateman, RN, BSN, is currently Managing Director of Navigant Healthcare Supply Chain and Peri-Operative Practice, specializing in clinical operations, supply chain operations, physician engagement, surgical services, emergency room and critical care redesign, and resource management.
Acknowledgments
Foreword
Preface
Chapter 4 Managing the Supply Chain, the Supply Chain Budget and the Value Analysis Team
Chapter 5 Achieving Cost-Effectiveness
Chapter 6 Annual Budgeting and Purchasing as Part of Health Care Finance
Chapter 7 Patient Care Reimbursement
Chapter 8 Care Delivery Techniques for High quality with Low Costs
Chapter 9 Six Sigma
Chapter 10 Developing Personal Management Skills
Chapter 11 Skill Development for Managing Change, Conflicts and Relationships
Appendix: Helpful Websites
Appendix: References
Index
