The latest book from a successful author team, this essential handbook provides the basic concepts, tools and techniques to support a supply chain excellence initiative.
The book shows how to add value to an organisation through the optimum use of resources and supply chain elements and through the provision of improved customer satisfaction. Resources are defined as all available resources, whether owned or borrowed along the complete supply chain, from the supplier's supplier, through to the customer's customer.
Specific supply chain issues and opportunities related to service industries, e-Supply Chain and emerging markets like India are key features of this book.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für Beruf und Forschung
Logistics and supply chain management courses; MBA courses; Professional management and training consultants.
Illustrationen
Maße
Höhe: 234 mm
Breite: 156 mm
Gewicht
ISBN-13
978-0-7506-8426-2 (9780750684262)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney. Professor Nevan Wright is a Principal Lecturer in Management with the Auckland University of Technology, New Zealand. He is also an associate member of faculty at Henley Management College. His previous experience includes General Manager in multinational companies and commissioned service in Royal NZ Air Force.
Autor*in
Performance Excellence Limited, UK
PART 1: INTRODUCTION
Chapter One
The role of supply chain as a key value driver
Chapter Two
Why Total Supply Chain Management
Chapter Three
Understanding Total Supply Chain Management and its building blocks
PART 2: BUILDING BLOCKS OF SUPPLY CHAIN
Chapter Four
Customer focus and demand
Chapter Five
Resource and capacity management
Chapter Six
Procurement , purchasing and supplier focus
Chapter Seven
Inventory management
Chapter Eight
Operations management
Chapter Nine
Distribution Management
PART 3: NEW DEMANDS AND TRENDS
Chapter Ten
Supply chain in service sectors and non-profit and charity organisations
Chapter Eleven
Supply chain in emerging markets
Chapter Twelve
E- supply chain
Chapter Thirteen
Lean and agile supply chain
Chapter Fourteen
Supply chain in the retail sector
Chapter Fifteen
Green Supply Chain
Chapter Sixteen
Supply Chain for Major Projects
PART 4: INTEGRATING SUPPLY CHAIN MANAGEMENT
Chapter Seventeen
Systems and Procedures
Chapter Eighteen
Sales and Operations Planning
Chapter Nineteen
Supply Chain Performance Management
Chapter Twenty
Case Study examples
References
Glossary
Index
