Introduction and strategy overview - business logistics, logistics strategy and planning; initializing the logistics plan - defining the logistics product, logistics customer service, forecasting logistics requirements; logistics systems fundamentals - order processing and the information system, the transportation system, facilities and services, rates, the storage and handling system; configuring the network - the logistics planning process, facility location decisions, planning logistics activities, inventory policy decisions, purchasing and production scheduling decisions, storage and handling decisions; organization and control - logistics organization, logistics audit and control.