1. Introduction: Co-creation and the 'sandcastle' problem - Sue Baines, Rob Wilson, Chris Fox, Inga Narbutaite Aflaki, Andrea Bassi, Heli Aramo- Immonen and Riccardo Prandini
2. Understanding co-creation: strengths and capabilities - Chris Fox
3. Co-creation as a driver of social innovation and public service reform? - Andrea Bassi, Inga Narbutaite Aflaki, Heli Aramo-Immonen and Sue Baines
4. Co-creating capacity? Empowerment and learning for front-line workers and organisations - Inga Narbutaite Aflaki and Andrea Bassi
5. Co-creating with marginalised young people: social media and social hackathons - Heli Aramo-Immonen and Hanna Kirjavainen
6. Digital technology, stigmatised citizens and unfulfilled promises - Sue Baines, Jordan Harrison and Natalie Rutter
7. Connecting citizens and services through the power of storytelling - Hayley Trowbridge
8. Co-governance and co-management as preliminary conditions for social justice in co-creation - Riccardo Prandini and Giulia Ganugi
9. Evaluation and the evidence base for co-creation - Chris Fox, Andrea Bassi and Sue Baines
10. Living Labs for innovating relationships: the CoSMoS tool - David Jamieson, Mike Martin, Rob Wilson, Florian Sipos, Judit Csoba and Alex Sakellariou
11. Moving towards relational services: the role of digital service environments and platforms? - Mike Martin, Rob Wilson and David Jamieson
12. Conclusions: Moving beyond building sandcastles ... long-term sociotechnical infrastructure for social justice - Rob Wilson, Sue Baines, Andrea Bassi, Heli Aramo-Immonen, Riccardo Prandini, Inga Narbutaite Aflaki and Chris Fox
