This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions.
Contents: List of figures and tables; Acknowledgements; Introduction; 1. What is Coaching?; 2. Become an effective leader and coach; 3. Internal and external coaching; 4. The differences between coaching and mentoring; 5. Establishing the right climate; 6. Coaching Models; 7. Coaching tools and exercises; 8. Effective communication skills; 9. Analysing comminications to indentify meaning; 10. Respecting others' worldviews and motivating your coachees; 11. Overcoming barriers to coaching and mentoring; 12. Understanding the role of power and authority; 13. Setting up the first session; 14. Presenting a business case for coaching; 15. Coaching supervision and super-vision; 16. Co-Coaching and team coaching; 17. Organisational approaches to coaching; Appendix 1: Sample forms and competences; Appendix 2: Controlling costs; Appendix 3: Case studies and evidence to support the value of coaching; Useful resources; Index
Rezensionen / Stimmen
'Jackie clearly shows how to set up a robust coaching programme, explores a wealth of case studies from both the private and public sector, and writes comprehensively on coaching supervision, the importance of coaching presence and self-reflection. If you are coaching in the workplace this book is a must!' Laura Berman Fortgang, American coaching pioneer and author. 'One for those managers that want to make progress in their careers. I would have no hesitation in recommending this book for anyone who is either looking to move into a coaching role within a business, or one that is looking to complete the ILM accreditation...a worthy addition to any business bookcase.' www.familyfriendlyworking.co.uk. 'Full of useful content...very practical...I would definietly recommend this book for its usefulness and ease of readling along with comprehensiveness.' ILM Magazine. 'A very good introduction to coaching.' Manager The British Journal of Administrative Management. 'This book provides sound guidance and invaluable advice for the future workplace leader. The book includes a spectacular selection of illustrative case studies, working models and tried-and-tested techniques.'Veterinary Management For Today.
Sprache
Verlagsort
Verlagsgruppe
Produkt-Hinweis
Illustrationen
Maße
Höhe: 234 mm
Breite: 153 mm
ISBN-13
978-1-84528-318-6 (9781845283186)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Jackie Arnold is a Certified Coach and ILM tutor/assessor. She holds a Diploma in Coaching Supervision from CSA. She is herself practising coaching skills in her everyday life
List of figures and tables; Acknowledgements; Introduction; 1. What is Coaching?; 2. Become an effective leader and coach; 3. Internal and external coaching; 4. The differences between coaching and mentoring; 5. Establishing the right climate; 6. Coaching Models; 7. Coaching tools and exercises; 8. Effective communication skills; 9. Analysing comminications to indentify meaning; 10. Respecting others' worldviews and motivating your coachees; 11. Overcoming barriers to coaching and mentoring; 12. Understanding the role of power and authority; 13. Setting up the first session; 14. Presenting a business case for coaching; 15. Coaching supervision and super-vision; 16. Co-Coaching and team coaching; 17. Organisational approaches to coaching; Appendix 1: Sample forms and competences; Appendix 2: Controlling costs; Appendix 3: Case studies and evidence to support the value of coaching; Useful resources; Index
