Covering recent topics in the field such as business process re-engineering, services, interdisciplinary links, and the importance of processes, this text includes numerical examples and all the basic quantitative methods. However, the main focus is on concepts and operations management applications. This edition contains the following new features: Cross-functional links with other business areas such as accounting, finance, MIS, and marketing; service industry and global discussions and examples; chapters on supply chain management, process measurement and analysis, and human resource issues; and expanded coverage of processes and process analysis, covering both manufacturing and services.
Auflage
Sprache
Verlagsort
Verlagsgruppe
McGraw-Hill Education - Europe
Zielgruppe
Für höhere Schule und Studium
Editions-Typ
Illustrationen
Maße
ISBN-13
978-0-256-22557-0 (9780256225570)
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Schweitzer Klassifikation
Competitiveness and operations strategy; processes in manufacturing and services; supplement - financial analysis in operations management; process measurement and analysis; quality management; supplement - statistical process control; forecasting; facility location, capacity and layout; waiting line management; supplement - waiting line theory; human resource issues in OM; supplement - work performance measurements; job scheduling and control; project planning and control; aggregate planning; supply chain management; inventory systems for independent demand; inventory systems for dependent demand; just-in-time systems; appendices - tables; answers to selected problems.
