Part I: Information Systems in the Business. Information Technology and Competitive Advantage. Business Process Change. Systems Projects and the Systems Life Cycle. Technique: Hierarchical Diagramming. Part II: Systems Planning. Feasibility Studies. Establishing the Systems Plan. IS Infrastructure Planning. Technique: Matrix Affinity Analysis. Part III: Requirements Analysis. Interviewing and JAD. Functioning Requirements. Quality Requirements. Technique: Data Flow Diagrams. Part IV: User Interface Design. Designing Dialogues and Document Flows. Designing Forms, Screens, And Reports. Graphical User Interfaces. Techniques: Tools for Prototyping. Part V: Data Design. Entity-Relationship Modelling. Data Element Design. Specification of Integrity Constraints. Technique: Entity-Relationship Modelling. Part VI: Process Design. Program Design. Controls and Security. Designing for Performance. Installation Planning, Economic Analysis, And Management Approval. Programming and Testing. Installing the System. Maintenance. Technique: Implementation Data Dictionary. Appendices. Index.
