Windows 95 and Microsoft Exchange Mail Client; messaging (MAPI); speech (SAPI); telephony (TAPI); audio and video (multimedia API); MAPI applications - adding "send" to applications (controls/OLE), e-mail agent program; SAPI applications - voice-assist application (high-level SAPI), voice-activated text reader (low-level SAPI); TAPI applications - adding "dial" to applications; full TAPI in-bound call handling program; integrated communication applications - fax-back system, integrated voice response (IVR) system, voice mail system.