1. The design of reliable HCI: the hunt for hidden assumptions Erik Hollnagel; 2. Beyond human computer interaction: designing useful and usable computational environments Gerhard Fischer; 3. Precipitating change in system usage by function revelation and problem reformulation Wai On Lee and Philip J. Barnard; 4. Icon design and its effect on guessability, learnability and experienced user performance Jackie Moyes and Patrick W. Jordan; 5. Adapting to interface resources and circumventing interface problems: knowledge development in a menu search task Wai On Lee; 6. A survey of usability engineering within the European IT industry - current practice and needs Andrew Dillon, Marian Sweeney and Martin Maguire; 7. Modelling user performance in visually based interactions Jon May, Lisa A. Tweedie and Philip J. Barnard; 8. Developing runnable user models: separating the problem solving techniques from the domain knowledge Ann Blandford and Richard M. Young; 9. Power tools: new generation data presentation tools Eugenio Zabala and Richard W. Taylor; 10. A generic user interface constructor for planning and scheduling applications Jan van Putten, Nardie Scharenborg and Auke Woerlee; 11. Objects, invariants and treacle: animation in the views system Lon Barfield, Eddy Boeve and Steven Pemberton; 12. A method for multimedia interface design Peter Faraday and Alistair Sutcliffe; 13. A novel device for using the hand as a human-computer interface Christoph Maggioni; 14. Reusing user interface designs: experiences with a prototype tool and high-level representations T. T. Carey, M. S. Ellis and M. Rusli; 15. Beyond hacking: a model based approach to user interface design S. Wilson, P. Johnson, C. Kelly, J. Cunningham and P. Markopoulos; 16. Specifying and prototyping dynamic human-computer interfaces for stochastic applications C. W. Johnson; 17. Interface semantics and users' device models: identifying evaluation issues for direct manipulation design M. V. Springett and A. S. Grant; 18. User-centred evaluation of explanation facilities in information systems H. Johnson; 19. Critical incidents and critical themes in empirical usability evaluation John M. Carroll, Juergen Koenemann-Belliveau, Mary Beth Rosson and Mark Kevin Singley; 20. The development of DRUM: a software tool for video-assisted usability evaluation Miles Macleod and Ralph Rengger; 21. The three-dimensional graphical user interface: evaluation for design evolution A. G. Sutcliffe and U. K. Patel; 22. A formal approach to the presentation of CSCW systems C. W. Johnson; 23. Theory-based negotiation frameworks for supporting group work Beth Adelson; 24. Autonomous support for group working: the aide de camp project F. P. Coenen, I. Finch, T. J. M. Bench-Capon and M. J. R. Shave; 25. A study of turn-taking in a computer-supported group task Andy McKinlay, Rob Procter, Oliver Masting, Robin Woodburn and John Arnott; 26. A longitudinal study of transfer between programming languages by experienced programmers Jean Scholtz; 27. Expertise and display-based strategies in computer programming Simon P. Davies; 28. MRE: a flexible and customisable program visualisation architecture Mike Brayshaw; 29. Why hyper talk debugging is more painful than it ought to be Marc Eisenstadt; 30. Towards cognitively salient relations for hypertext navigation Henry Bloomfield and Peter Johnson; 31. Combining systems and manuals Harold Thimbleby.
