In today's fast-paced and rapidly changing business environment, frequent feedback and "course correction" is absolutely vitalBut about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and whether intentionally or not adversarial, and therefore ineffective.
Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with specific examples, and reinforced with appropriate follow-up.
Sprache
Verlagsort
Produkt-Hinweis
Fadenheftung
Gewebe-Einband
Maße
Höhe: 226 mm
Breite: 145 mm
Dicke: 15 mm
Gewicht
ISBN-13
978-1-57675-310-1 (9781576753101)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Douglas B. Allen and Dwight W. Allen
Foreword by Ken Blanchard
Introduction by Bill Cosby
Prologue
1: The Unguided Missile
2: Performance Appraisal: Like a Trip to the Dentist
3: The Trip to the Dentist
4: Celebrate Success and Encourage Improvement
5: The Magic of Balance
6: The Importance of Timeliness
7: The Spirit of 2+2
A special message from Buzz Aldrin, astronaut, Apollo 11
8: The Power of Focus
9: Getting 2+2 Up and Running
10: The Need for Specificity
11: 2+2: Take Two
12: The Integrated Follow-Up
13: Creating a Sustainable 2+2 Program
14: Epilogue: Two Years Later
Authors’ Final Note
The Secrets of 2+2
Pauline’s 2+2 Preparation Checklist
Acknowledgments
About the Authors
