Straightforward and practical guidance for library and information workers in all sectors who are involved in training users, colleagues or other groups.
In order to make an impact with their customers, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, special and government libraries to help library and information workers deliver excellent training practice.
Increasingly, library and information staff are being asked to do more and more with fewer resources. In the context of higher education and further education, library and information workers are often involved in training large, diverse groups of more than 100 students, who may have limited resources. In public libraries, library staff may be involved in delivering a wide range of training activities to extremely diverse groups.
Many library and information workers in special libraries deliver end-user and specialist training to busy professionals who are unlikely to have the time to attend pre-scheduled workshops. In addition, the rise of social networking tools and other information and communication technologies, has meant that training practices are continually changing to meet the expectations of participants.
This book provides guidance on the design and delivery of effective training courses and is aimed at helping experienced trainers, as well as those who are still developing their skills, including:
The people side of training
Use of technologies to support training practices
Different approaches to learning and teaching
Planning and designing training
Delivering training: face-to-face and blended learning
Evaluation of training events and continuous improvement
Learning and development in the workplace.
Readership: All library and information workers involved in training.
Rezensionen / Stimmen
"Well-written and covering a broad range of topics in a useful in-depth manner, this guide to library training deals with topics ranging from making training interesting for both staff and users, to the best ways of delivering face-to-face instruction. Modern technology useful for training, such as QR codes, virtual learning, or interactive white boards is also discussed. Allan (Westminster Business School) also offers brief case studies and real-world examples, along with "tips for trainers." The second part of the book focuses on over 90 approaches to facilitate learning in the workplace. The author's experience includes managing workplace and academic libraries and she also holds a MSc in information science." -- Reference and Research Book News
Reihe
Sprache
Verlagsort
Zielgruppe
Für Beruf und Forschung
Professional Practice & Development
Maße
Höhe: 234 mm
Breite: 156 mm
Dicke: 12 mm
Gewicht
ISBN-13
978-1-85604-828-6 (9781856048286)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Professor Barbara Allan is Dean of Westminster Business School. Her background includes managing workplace and academic libraries. She has spent many years working in business schools where her focus is on enhancing learning, teaching and the student experience, and the internationalization agenda. She was awarded a National teaching Fellowship in 2008 from the Higher Education Academy. Barbara is the author of several Facet Publishing titles including: Project Management (2004), Blended Learning (2007) and The No-nonsense Guide to Training in Libraries (2013).
1. Introduction
Introduction to this chapter
Introduction to the book
Contribution of training to library and information services
Benefits of training
The training cycle and the planning stage
The financial side of training
Legal issues
Structure of the book
Summary
References and additional resources
PART 1: TRAINING PRACTICES
2. Different approaches to learning and teaching
Introduction
Three approaches to learning and teaching
A model for workplace learning programmes
Theories of learning
Bloom's Taxonomy of Learning
Levels of competence
Summary
Notes
References and additional resources
3. Making training interesting
Introduction
Action planning
Activities
Case studies
Demonstrations
Discussion groups
Drop-in sessions
Games
Group work
Guest speakers
Hands-on sessions
Ice-breakers
Inquiry-based learning
Lectures and presentations
Problem-based learning
Stories and metaphors
Surveys and questionnaires
Treasure hunts
Using a combination of methods
Summary
References and additional resources
4. Use of different technologies to support training practices
Introduction
Apps
Audience response systems
Audio files
Blogs
Games
Interactive whiteboards
Mind mapping
Mobile learning
Podcasts
PowerPoint
QR codes
Screen recording
Screen sharing
Skype
Social networking tools
Surveys or questionnaires
Twitter
Videos
Virtual learning environments
Virtual talks
Virtual visitor
Web-based training
Web conferencing
Webinars
Web portals
Wikis
Summary
Notes
References and additional resources
5. Making it happen
Introduction
Thinking about participants
Design principles
Designing face-to-face sessions
Impact of learning style preferences on training styles
Managing session timings
Evaluation of training
Marketing and promoting training programmes
Summary
References and additional resources
6. Delivering face-to-face training sessions
Introduction
Getting started
Different ways of involving everyone in the training process
Managing the learning process
Questions
Ending the learning process
Teaching large groups
Making database training interesting
Working with challenging learners
Summary
References and additional resources
7. E-learning and blended learning
Introduction
E-learning
Design of e-learning programmes
Web-based tutorials
Learning groups and communities
Blended learning
Design of blended learning programmes
E-tutoring
Evaluation of e-learning and blended learning
Summary
References and additional resources
PART 2: LEARNING IN THE WORKPLACE
8. Learning and development in the workplace
Introduction
90+ approaches to learning and development in the workplace
360 degree feedback
Accreditations
Action learning
Action planning
Analysing mistakes
Appraisal processes
Apps
Asking advice
Asking and answering questions
Audio recordings
Benchmarking
Blogs
Book reviews
Briefing papers
Briefing sessions
Cascade training
Celebrating success
Coaching
Communities of interest and practice
Competitions and prizes
Complaints
Conferences
Covering for holidays
Crises
Critical friend
Delegation
Demonstrations
Displays
E-bulletins
E-learning
Electronic mailing lists
E-mails
E-portfolio
Evaluating different products
Exchanges
Exhibitions
Exit interviews
External funding
Feedback
Fishbone diagram
Focus groups
Frequently asked questions
Gap year
Induction
Instructions
Internet
Interviews
Job rotation
Key performance indicators
Learning boxes
Learning contracts
Learning conversations
Learning journals
Meetings
Mentoring
Metaphors
Mind mapping
Networking
Online discussion groups
Online tutorials
Organizing events
Personal development planning
Personal development portfolios
Playing cards
Presentations
Professional journals
Professional organizations
Project work
Promotion
QR codes
Quality assurance activities
Quizzes
Reading
Reflection
Retreats or residentials
Rich pictures
Secondment
Self-assessment tools
Setting deadlines
Speed networking
Sticky notes
Study tours
SWOT analysis
Teamwork
Training a colleague
Twitter
Video clips
Visits
Wikis
Work-based learning qualifications
Work shadowing
Working parties
Writing
YouTube
Notes
References and additional resources
