Foreword. Brian Eno sets out the value of Citizens in framing a new, optimistic cooperative story for our age, as opposed to the two other options: authoritarian states such as China and "Siliconia" - "a Consumer state with centralised power and deep surveillance". Mentions Citizen Story
1. Opening. Jon Alexander sets out the need to 'step into' the Citizen Story so that we can deal with the many challenges of our age: economic insecurity, ecological emergency, public health threats, political polarisation, and more. Mentions citizens, economic insecurity, ecological emergency
2. Citizens Everywhere. How humans are bound together through interdependence and reciprocity, and in turn have a deep bond with nature, which conventional big business cannot understand. Picks apart the self-dependence and utilitarian philosophy of tech billionaires Peter Thiel and Mark Zuckerberg
3. Citizens By Nature. Central to the Citizen Story is a belief in ourselves and in human nature as creative, capable, and caring, rather than lazy, self-interested, and competitive within a zero-sum framework. Any redesign of institutions will fail if we haven’t embraced this fundamental belief
4. We're All Consumers Now. The launch of the consumer age, by way of Apple's advert for its new Macintosh at the US SuperBowl in 1984. Mentions Apple Macintosh, Ridley Scott, consumer demand, Consumer Story, George Orwell 1984, Virgin Atlantic, Richard Branson, IKEA, Walmart, Virgin Galactic
5. Once We Were Subjects. Before the Consumer, there was another story: the Subject, as in ‘subjects of the king.’ In this story, the Great Man – the Chief, Pope, King, Boss, Father – knows best. The rest of us are innocents, ignorant of important matters. Mentions King Sargon of Akkad and Mesopotamia
6. Citizen NGOs. The Consumer Story is falling apart, but the truth alone is not enough to ensure it passes to the Citizen Story. We must act too, to seize control of our futures, and to ensure that we actually have a future. Case studies include the National Trust in the UK
7. Citizen Business. How businesses can harness the power of the Citizen Story to make their workings more popular and inclusive, and to drive forward societal change. Case studies include the brewery BrewDog in Stonehaven, Scotland. Mentions Martin Dickie, Tesco, craft beer, Equity Punks
8. Citizen Government. Taiwan has pioneered the application of citizen government, in stark comparison to Communist China, which offers a vision of an alternative, authoritarian future. Mentions Taiwan, Taipei, Economic Power Up Plan, Tarek el-Tayeb Mohamed Bouazizi, Arab Spring, Sunflower Revolution
9. Closing. A new Citizen movement is building. Examples include Paris approving a standing Citizens' Assembly and Chile's Citizen-driven Constitutional Convention. Mentions Delian Aspourhov, Restor, Founders Fund, Varda Space Industries, Francis Suarez, Elon Musk, Balaji Srinavasaran
Writing Citizens. The book has been a collaborative process involving several different sets of people and organisations, including not least the New Citizenship Project team
References. The author thanks, among others, Jo Hunter, Emma Ashru Jones, Tendai Chetse, Anna Maria Hosford, National Trust, Helen Meech, Fallon advertising agency, Iris Schönherr, Ariane Conrad, OuiShare Fest, Food Ethics Council, Chris Seeley
Index. A full index of terms used in the book, such as participatory democracy, Certified B Corporations, citizens assemblies, and sortition
