The aim of this guide is to remind the reader of their rights in everyday negotiations, whether with bankers, builders, mechanics or solicitors or any other situation where self assertion is required. The author aims to provide knowledge, resources and confidence in gaining what you want.
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Höhe: 197 mm
Breite: 130 mm
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ISBN-13
978-0-7225-1970-7 (9780722519707)
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Schweitzer Klassifikation
Avoiding trouble - doing your homework; strategies to solve problems; learn the skills; golden rules; looking after your money; buying goods; services - getting things done; insurance, claims and compensation; home sweet home; family matters; all in a day's work; useful tools; the legal system - going to court; campaigning and lobbying; extra notes for people living in Scotland and Northern Ireland; where to get more help and information.
