In candid conversations with three well-known consultants - Dana Gaines Robinson, Chip Bell, and Peter Block - as well as with large corporate clients, Geoffrey Bellman offers an insider's look at how to make consulting a worthwhile, enriching process for everyone involved. Using real-life experiences to illustrate their points, Bellman and his consulting colleagues explore how such qualities as risk taking, authenticity, and leadership contribute to the successes and failures of consulting work. Clients from Levi-Strauss, Citibank, and AT&T Bell Laboratories share their views on working with consultants, revealing what they like, dislike, and what they are looking for in future work relationships.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Maße
Spieldauer
Gewicht
ISBN-13
978-1-55542-396-4 (9781555423964)
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Schweitzer Klassifikation
Part 1 What clients and consultants want from consulting: bottom-line results vs. long-term growth; building a lasting partnership with clients; the consultant's contribution - expertise, perspective, authenticity, and friendship. Part 2 Consulting abilities critical to success: taking risks; seeding hope; being credible; bearing "bad news". Part 3 Making a unique contribution to clients: distinguishing your services from those offered by others; using unique techniques and perspectives; consultant visibility and leadership. Part 4 Working with the realities of organizations and the marketplace: why organizations don't make sense; attracting and retaining good clients; setting fees and discussing them with clients; pitfalls of the consulting relationship and ways to avoid them.
