Overload!

Foreword: Fighting the Good Fight against Information Bloat. Preface. A Note to the Reader. Acknowledgments. Introduction. How We Got Here. The Age of the Knowledge Worker. Mark Rivington's Day. A Global Economy. Part I: How We Got Here. Chapter 1: Information, Please? Chapter 2: History of Information. The Information Revolution and the Book. eReaders Rising. After the Book...Getting the Word Out. The New News Cycle. Chapter 3: Welcome to the Information Age. Is Software Holding Us Back? The Tools We Use. Mid-Nineteenth Century Tools: Groundwork is Laid. Twentieth-Century Tools: The Foundation for the Information Revolution. Breakthroughs in Productivity. Online Collaboration Makes Its Entrance. Enter Charlie Chaplin. Enter the Office Suite. An Office for the Twenty-First Century. The Problem of Too Much of a Good Thing. The Collaborative Business Environment. Chapter 4: What Is Information? Quantifying Information. Why Information Is Exploding. How Information Is Going beyond Network and Storage Capabilities. Structured Information versus Unstructured. Data Mining to the Rescue? Chapter 5: The Information Consumer. Chapter 6: What Is Information Overload? Meetings: Too Much of a Good Thing? How Long Has This Been Going On? More Information - Isn't that What We Wanted? Information Overload and the Tragedy of the Commons. The Ephemerization of Information. Chapter 7: The Cost of Information Overload. Chapter 8: What Hath Information Overload Wrought? Aspects of Information Overload. Information Overload-related Maladies. Chapter 9: The Two Freds. Entitlement. Mad about Information. Work-life Balance. Chapter 10: Beep. Beep. Beep. How Much Texting is Too Much? Sample Text Phraseology. The Search for Whatever It Is We Are Looking For. Chapter 11: Heading for a Nervous Breakdown. Thinking for a Living. The Roundtable. How the Other Half Lives. The New Busy Is Heading for a Nervous Breakdown. Part II: Where We Are and Where We Are Going. Chapter 12: Managing Work and Workers in the Twenty-First Century. Chapter 13: Components of Information Overload. E-mail Overload. Unnecessary Interruptions and Recovery Time. Need for Instant Gratification. Everything is Urgent - and Important. Chapter 14: E-mail. The Cost of Too Much E-mail. E-mail and the Network Effect. Reply-to-All. Get Rid of "Reply-To-All?" Profanity in E-mail (Expletive Deleted). A Day without E-mail. What to Do With 2.5 Billion E-mails. Deleting E-mail, Deleting Knowledge. Chapter 15: The Googlification of Search. Does the King of the Watusis Drive an Automobile? Chapter 16: Singletasking. Attention. Three Types of Attention. Automaticity. The Supertaskers among Us. Chapter 17: Intel's War on IO. Recent Information Overload Initiatives. Quiet Time: A Time for Thought and Reflection. No E-Mail Day. E-mail Service Level Agreement. Chapter 18: Government Information Overload. The Government's Information Problem. Collecting Data to Our Detriment? A Culture of Secrecy. Too Much Information (almost) Hits Home. Chapter 19: The Financial Crisis and Information Overload. No Information Overload in 1907? Information Overload in the Market. Chapter 20: The Tech Industry and Information Overload. The Industry Comes Together? Information Overload Awareness Day. What Software Companies Are Doing. Chapter 21: What Works Better When. Social Networking Tools in the Enterprise. What Should I Use When? 10 Tips to Help Lower Information Overload. Epilogue: 2084: Our Future? References. About the Author. Overload Stories: The Web Site. Index.