Democratizing Legal Services

Preface
Introduction
Part I: The Opposition to Alternative Structures
Chapter 1: Alternative Structures will Undermine Professionalism and Ethics
Chapter 2: There Is No Way to Regulate Alternative Structures
Chapter 3: The Adoption of Alternative Structures Will Jeopardize Self-Regulation of the Profession
Chapter 4: There is No Demonstrated Need, Demand, or Problem
Chapter 5: New Delivery Models Can be Developed Without Changing Rule 5.4
Chapter 6: The Payment of Salary is Adequate Compensation for Non-Lawyers
Chapter 7: No One in Their Right Mind Would Want to Invest in a Law Firm
Chapter 8: Alternative Structures Will Lead to a Consolidated Market Controlled by Large Law Firms
Chapter 9: Alternative Structures Cannot Help Those Who Canot Pay for Legal Services
Chapter 10: Alternative Structures Will Make Things Harder for Un- and Underemployed Lawyers
Chapter 11: The Burden of Proof Has Not Been Met

Part II: The Opportunities Offered by Alternative Structures
Chapter 12: Opportunities for Funding for Legal Aid
Chapter 13: Opportunities for Downstream Markets and the Economy as a Whole
Chapter 14: Opportunities for Lawyers
Chapter 15: Opportunities for In-House Legal Departments in the Public and Private Sectors
Chapter 16: Opportunities for an Improved Regulatory Approach
Chapter 17: Opportunities for Failure

Part III: Access to Justice
Chapter 18: Unacknowledged Complexity
Chapter 19: Access to Justice Comes in All Shapes and Sizes, Sometimes Obvious and Sometimes Not
Chapter 20: Unmet Need as Human Rights Crisis
Part IV: The (Non)-Regulation of Legal Services and the World Stage
Introduction to Part IV
Chapter 21: Abdication of Regulatory Power
Chapter 22: International Obligations and Commitments
Chapter 23: Endless Objections and Calls for Evidence and the Lawyer Monopoly on Legal Services (Or, Having Your Cake and Eating It, Too)
Chapter 24: Good Governance Requires...Actual Governance

Part V: Stories (Letting the Old Lady Scream)
Chapter 25: Stories
Tom Curran, CEO, Kings Court Trust
Alexander Hamilton, CEO, Radiant Law
John Kain, Managing Director, Kain C+C
Christopher Mills, Partner and COO, Schillings
Ken Jagger, CEO, AdventBalance
David Simon, Chair, Triton Global
Luke Geary, Managing Partner, Salvos Legal and Salvos Legal Humanitarian
Jenny Holloway, Associate Dean, Nottingham Law School and Nick Johnson, Pro Bono Director, Nottingham Law School Legal Advice Centre
Archana Makol, Director, BT Law Ltd.
Greg Tucker, CEO, Maurice Blackburn
Dina Tutungi, General Manager-Personal Injury Victoria, Slater and Gordon Lawyers
Jordan Mayo, Managing Director, Smedvig Capital
Elisabeth Davies, Chair, Legal Services Consumer Panel
Michael McDevitt, Co-Founder & Chief Executive Officer, Tandem Legal Group
Monica Goyal, Founder and Principal, Aluvion Law
David Clementi