Accounts Receivable Management Best Practices
Erschienen am 19. Juli 2006
304 Seiten
978-0-471-74191-6 (ISBN)
Beschreibung
Praise for Accounts Receivable Management BestPractices
"An excellent reference tool on how to manage the accountsreceivable process for any company. The use of real-life examplesmakes the concepts easy to understand. I recommend the book toanyone who wants to improve cash flow and reduce bad debtloss."
--Michael E. Beaulieu, Senior Vice President, Finance CardinalHealth
"Rather than simply explaining how to get the greatest returnfrom an investment in accounts receivable, John G. Salek revealshow companies shoot themselves in the foot when management setspolicies and procedures without consideration of the impact on cashflow. Accounts Receivable Management Best Practices isn't just forcredit and collection professionals who often spend more timecleaning up process errors and other corporate 'garbage,' insteadof managing risk. It should be required reading for C-levelexecutives, the sales staff, operations managers, and anybody elsewhose job impacts the order-to-cash cycle."
--David Schmidt, Principal, A2 Resources Coauthor of PowerCollecting: Automation for Effective Asset Management
"Enhancing a company's competitive profile is all about givingenough customers the right product, at the right price, at theright time. This author's real-world approach to accomplishing thisgoal through the prism of receivables management makes this book amust-read for those companies looking to make their mark as anorganization that cares about its customers as well as their ownneed to produce financial results."
--Bruce C. Lynn, Managing Director The Financial ExecutivesConsulting Group, LLC
"I have worked with John Salek since 1992, both as his clientand as a project manager working with his organization. Hisknowledge of receivables management . . . the technology, theprocesses, and the formula for success . . . are unsurpassed in thefield."
--Stephen L. Watts, Manager, Global Receivables (retired)General Electric Medical Systems
"Mr. Salek has written a masterpiece on the intricacies andmanagement of the accounts receivable portfolio. I would recommendthis book to CFOs, controllers, treasurers, credit managers, andsmall business owners."
--Steve Kozack, Credit Manager Lennox Hearth Products
"Written by an author who has been in the trenches and citesactual examples. This is not written in theory, but frompractice."
--Milt Dardis, Collection Consultant Dardis &Associates
Rezensionen / Stimmen
"...a useful, informative, enlightening and easy-to-read book." (Accounting Technician, February 2006)Weitere Details
Weitere Ausgaben
Andere Ausgaben
John G. Salek
Accounts Receivable Management Best Practices
Buch
08/2005
1. Auflage
Wiley
106,50 €
Versand in 10-20 Tagen
Person
JOHN G. SALEK is the National Leader of the Receivables Cycle Management Practice of Parson Consulting, a large financial consulting firm with offices throughout the United States and United Kingdom. He is a veteran financial professional with proven performance in receivables cycle management, including order and contract processing, billing, dispute management, credit control, collections, and cash application. He has worked in a broad range of industries, including healthcare, publishing, leasing, distribution, and software. He has contributed white papers and articles to Credit Today and Parson Consulting's newsletter, Knowledge@Work, and has been quoted in the Wall Street Journal, Business Finance, and Modern Healthcare.
Inhalt
Preface ix
Chapter 1 Introduction 1
Why Is Receivables Management Important? 1
If It Was Easy, Everyone Would Do It (Well) 2
Influences Outside the Control of the Responsible Manager 5
Conflicting Priorities 6
Chapter 2 Receivables Antecedents 9
Quotation 10
Contract Administration 12
Pricing Administration 16
Credit Controls 20
Order Processing 38
Invoicing 40
Chapter 3 Receivables Asset Management 53
Introduction 53
Portfolio Strategy 54
Collection Process 66
Special Collection Efforts 83
Deductions Processing 92
Late Payment Fees and Prompt Payment Discounts 103
Dispute Management 109
Account Maintenance 117
Payment Processing 121
Chapter 4 Technology 131
Overview 131
Receivables Applications 132
Best Practices 134
Cost versus Benefit 138
Key Points 138
Chapter 5 Organizational Structure 139
Overview 139
Best Practices 141
Key Points 148
Chapter 6 Metrics, Reporting, and Incentives 149
Overview 149
"Reporting-Driven Downward Spiral" 150
Best Practices 152
Incentives 158
Incentives Best Practices 159
Key Points 164
Chapter 7 Acquisition Integrations and ERP Implementations 165
Overview 165
Best Practices 170
Key Points 175
Chapter 8 Outsourcing 177
Overview 177
Best Practices 180
Key Points 185
Chapter 9 Selected Topics 187
Introduction 187
Policy and Procedures 187
Internal Controls 188
Financing of the Receivables Asset 189
Payment Term Changes 192
Appendix Receivables Management Success Stories 193
Index 207
