Chapter 1 Introduction to the Service Industry, Chapter 2 Information Sector, Chapter 3 Financial and Insurance Sector, Chapter 4 Professional and Business Services, Chapter 6 Workers' Compensation, Chapter 7 OSHA and Its Rules, Chapter 8 Managing Safety and Health in an Office Setting, Chapter 9 Office Safety Hazards, Chapter 10 Office Health Hazards, Chapter 11 Office Building Chemical Hazards, Chapter 12 Office Electrical Safety, Chapter 13 Emergencies in Office Facilities, Chapter 14 Office Equipment Safety, Chapter 15 Fire Prevention, Chapter 16 Laboratory and Testing Facility Safety, Chapter 17 Office Air Quality, Chapter 18 Office Ergonomics, Chapter 19 Overexertion and Lifting, Chapter 20 Slips, Trips, and Falls, Chapter 21 Violence and Security, Chapter 22 Other Hazards, Chapter 23 Summary