The AI Awareness Certificate in Transportation and Logistics Official Exam Preparation Guide is the definitive resource for professionals who want to use artificial intelligence confidently, safely, and effectively across transport, warehousing, fleet operations, and end-to-end supply chain management.
Designed to mirror the structure and real-world expectations of the official certification exam, this book translates AI from abstract theory into practical tools that support daily logistics decision-making. Whether you work in routing, fleet maintenance, warehouse operations, procurement, customer service, or regulatory compliance, you will learn how to turn operational constraints, performance targets, and industry regulations into clear, structured prompts that AI systems can understand and act upon.
Across eight comprehensive sections, you will explore:
Fundamentals of prompt engineering and why structured inputs matter in logistics
Dynamic route planning and fleet optimisation, including maintenance and fuel efficiency
Warehouse and inventory management, from order flow to automation readiness
Full supply chain visibility, exception handling, and forecasting
Customer communication, claims management, and multi-channel support
Regulatory compliance and risk management, including safety, customs, and sustainability
Financial optimisation, vendor management, and cost reduction techniques
Image recognition and visual prompt engineering for inspections, cargo identification, and infrastructure monitoring
Throughout the guide, the emphasis is clear: AI is a decision-support partner-not a replacement for professional judgement. You will learn how to direct AI tools with precision, avoid common risks, reinforce safety and compliance, and build repeatable, auditable workflows using well-designed prompt templates.
This book also provides access to a full library of downloadable prompt templates, enabling you to practise, adapt, and apply what you learn immediately. These templates help you build day-to-day AI habits that scale across networks, fleets, warehouses, and supply chains.
Whether you're preparing for the official exam or seeking to elevate your professional capability in a rapidly evolving sector, this guide provides the clarity, structure, and practical insight you need to succeed
