A Guide to Global Best Practice and Standards in KM

Chapter 1: The evolution of the KM standard
Nick Milton, director and co-founder of Knoco Ltd

Chapter 2: Guiding principles of the standard
Karen Battersby, director of knowledge management, Freeths

Chapter 3: Context and culture
Liz Hobbs, project manager, Transport for London

Chapter 4: Knowledge development and the knowledge lifecycle
Libbie Evans, senior manager, knowledge management, and
Meghna Shah, change management and communications manager, TD Bank

Chapter 5: Knowledge management enablers
Peter Brown, head of performance knowledge, English Institute of Sport

Chapter 6: Knowledge management culture
Dominique Poole Avery, knowledge manager, Arup

Chapter 7: Leadership for KM
Karen Elson, major projects consultant and chartered engineer, Olympics Learning Legacy

Chapter 8: Planning and operating KM
Rupert Ashley Lescott, specialist in knowledge management, Dubai Electricity and Water Authority (DEWA)

Chapter 9: Performance and improvement
Darryl Wing, director of knowledge management, Fluor

Chapter 10: The future of KM
Patrick DiDomenico, chief knowledge officer, Ogletree, Deakins, and James Lee, co-founder and CEO, LegalMation

Chapter 11: Will the standard do what it needs to do?
Dave Snowden, chief scientific officer, Cognitive Edge