The Elements of Police Hostage and Crisis Negotiations

Name: The Elements of Police Hostage and Crisis Negotiations | Critical Incidents and How to Respond to Them
Brand: Routledge
Price: 64.99 EUR
Availability: OnlineOnly

Critical Incidents and How to Respond to Them

James L. Greenstone(Autor*in)

Routledge (Verlag)

1. Auflage

Erschienen am 13. Mai 2013

272 Seiten

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978-1-136-61466-8 (ISBN)

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Beschreibung

Run a safe and successful crisis negotiationfrom start to finish!

The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job doneright.

Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more.

Topics covered in The Elements of Police Hostage and Crisis Negotiations include:

legal considerations
telephone surveillance guidelines
the Stockholm Syndrome
working with S.W.A.T. and Tactical Emergency Medical Support
dealing with the media
recognizing red flags
the issues of suicide
debriefing the hostage team
the 150 laws of hostage and crisis negotiation
and the 10 most serious errors a negotiator can make

The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that's equally effective in the field, in training, and in the office.

Weitere Details

Weitere Ausgaben

Person

Inhalt

Foreword (H. H. A. Cooper)

Preface

Acknowledgments

Chapter 1. Preincident Preparation

Select Negotiators

Establish Selection Timeline

Use the Decision Tree

Develop General Orders and Standard Operating Procedures

Deal with the Media

Chapter 2. First-Response Duties

Follow the Steps for First Response

Develop Intelligence at the Scene

Gather Important Information Immediately in Hostage and Barricade Situations

Chapter 3. Callout Response

Keep Equipment Prepared

Prepare Your Family

Prepare Yourself

Respond to the Scene

Report to the Command Post

Chapter 4. Arriving on Scene and Setting Up

Organize Personnel at the Scene

Remain Aware of Legal Considerations

Observe Telephone Surveillance Guidelines and Laws

Set Up Telephone or Other Communication System

Chapter 5. Preparing to Negotiate

Review Information on the Abnormal Psychology of Hostage Takers

Review Negotiations Strategies

Chapter 6. Making Contact and Beginning Negotiations

Know the Stages of Negotiations

Review the Greenstone Model of Crisis Intervention

Determine Whether You Have a Hostage or Crisis Situation

Review the Basic Steps for Contact with the Hostage Taker

Use Boards

Ignore Deadlines, but Be Prepared to Explain

Listen for Demands

Prepare for Face-to-Face Negotiations

Set Goals for Negotiations

Remember That Negotiations Are a Team Effort

Keep the Subject in Problem-Solving Mode

Determine Whether You Are Making Progress

Know How to Use the Pat Words and Phrases

Go Step by Step

Understand and Use Stockholm Syndrome

The Dos and Don'ts for Hostage and Crisis Negotiators

Use Time Appropriately

Understand Why We Do Not Trade Hostages

Use Translators Appropriately and Effectively

Know When and How to Call a Time-Out

Select a Mental Health Professional to Assist the Team

Be a Mental Health Consultant to a Negotiations Team

Chapter 7. Preparing for the Surrender

Understand and Develop the Process

Use the Guidelines

Chapter 8. Postincident Tasks

Debrief the Hostage Negotiations Team

Use the Debriefing Sheet

Review the Ten Most Serious Errors

Illustrative Case Study: Why Did It Work?

Chapter 9. Attending to Special Issues

Consider Risk Factors

Utilize the Violence Risk Analysis Worksheet

Review Red Flag Indicators and Pay Attention to Them

Know When to Terminate Utilities

Know How to Win and Lose As a Team

Know How to Survive if You Are Taken Hostage

Consider the Role of Tactical Emergency Medical Support for Negotiators

Chapter 10. Specific Issues Relating to Suicide

Review the Procedures for Responding to a Suicidal Subject

Know How to Use the Lethality Scale

Recognize a Suicide by Cop: Victim-Precipitated Suicide

Confronting Adolescent Suicide

Chapter 11. Developing Negotiator Survival Skills

Use Self-Relaxation Skills

Understand the Signs of Job Stress and Burnout

Develop Personal Survival Skills

Chapter 12. Learning and Using Effective Communication Skills

Ask the Right Questions

Understand the Messages

Understand the Nature of Distortions

Be Empathetic

Never Assume

Clarify Statements

Know When and How to Ask Questions

Deal Effectively with Silence

Understand Content and Feelings

Respond to the Subje

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