
Mastering Windows 365
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Christiaan Brinkhoff works as a Principal Program Manager and Community Director for Windows 365 and AVD at Microsoft, in his role at Microsoft, he works on features such as Windows 11, Windows 365 app, Switch and Boot. Christiaan is also an Author (3 books) and Inventor (3 patents). His mission is to drive innovation while bringing Windows 365, Windows, and Microsoft Intune closer together, drive community efforts around virtualization to empower Microsoft customers in leveraging new cloud virtualization scenarios. Christiaan joined Microsoft in 2018 as part of the FSLogix acquisition. He has also been rewarded with the Microsoft MVP, Citrix CTP, and VMware vExpert community achievements - for his continued support in the EUC community. Patnaik Sandeep :
Sandeep is a virtualization veteran with nearly two decades of experience in the industry. He has shipped multiple billion-dollar products and cloud services for Microsoft to a global user base including Windows, Azure Virtual Desktop, and Windows 365. His contributions have earned him multiple patents in this field. Currently, he leads a stellar team that is responsible for building the product strategy for Windows 365 and Azure Virtual Desktop services and shaping the future of end-user experiences for these services.Pedholt Morten :
Morten works as a Cloud Architect for a consultant company in Denmark where he advises and implements Microsoft virtual desktop solutions to customers around the world, Morten started his journey as a consultant over 8 years ago where he started with managing client devices but quickly found a passion for virtual device management. Today Windows 365 and Azure Virtual Desktop are the main areas that are being focused on alongside Microsoft Intune. Based on all the community activities Morten has done in the past years, he got rewarded with the Microsoft MVP award in the category of Windows 365 in March 2022.
Inhalt
- Cover
- Copyright
- Contributors
- Forewords
- Table of Contents
- Preface
- Chapter 1: Introduction
- The future of Windows is in the Cloud
- What is Windows 365, and what is a Cloud PC?
- Windows 365 and Azure Virtual Desktop
- Windows 365 migration scenarios
- Windows 365 and its various editions
- Windows 365 Business and Enterprise
- Windows 365 Frontline Dedicated
- Windows 365 Frontline Shared
- Windows 365 for Government
- Windows 365 license requirements
- Windows 365 Business license pre-requirements
- Windows 365 Enterprise license pre-requirements
- Windows 365 Frontline license pre-requirements
- Windows 365 for Government license pre-requirements
- GPU-based Cloud PCs
- Windows 365-supported regions
- Windows 365 for Business supported regions
- Windows 365 for Enterprise and Frontline supported regions
- Windows 365 for Government supported regions
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Intune Suite
- Windows Autopatch
- Microsoft Dev Box
- Universal Print
- Microsoft 365 Copilot
- AI PCs and Copilot+ PCs
- Copilot, your everyday AI companion
- Supported endpoints
- Summary
- Questions
- Further reading
- Chapter 2: Architecture
- Windows 365 architecture
- The components that Microsoft manages and the components the customer manages
- Identity-Entra ID
- Networking controls-virtual network connection
- Deployment configuration-Intune app deployment and security
- User profiles
- Networking dataflow
- Connection security
- Required URLs
- Bandwidth requirements
- Optimizing the connection with RDP Shortpath
- User connection flow
- Co-management
- Business continuity and disaster recovery
- Windows 365 service availability
- Windows 365 Cloud PC backup and recovery
- User profile data resiliency
- User endpoint availability
- RBAC roles and delegation
- RBAC roles and structure
- Scope tags
- Custom roles
- Adding an additional security layer with Azure PIM
- Summary
- Questions
- Further reading
- Chapter 3: Deploying Cloud PCs
- The transition to modern management
- The deployment process
- Geography and region settings
- Windows 365 Business-supported regions
- Windows 365 Enterprise-supported regions
- Windows 365 Government-supported regions
- Windows 365 and data protection
- Purchasing and assigning Windows 365 licenses
- Configuring networking
- Prerequisites
- Creating a virtual network in Azure
- Setting up an Entra join ANC
- Setting up a Hybrid Entra join ANC
- Automatic health checks
- Manually triggering a health check
- Provisioning Cloud PCs
- Creating custom images
- Custom image pre-requirements
- Creating a virtual machine
- Creating a managed image
- Uploading a custom image to Windows 365
- Configuring Windows 365 Boot
- Migrating to Windows 365-profiles and data
- Applications and configurations
- Security
- User data
- Enabling Windows Autopatch
- Optimizing Windows Update rings
- Summary
- Questions
- Further reading
- Chapter 4: Managing Cloud PCs
- Moving Cloud PCs to another region
- Enabling users to reset their Cloud PCs
- Resizing Cloud PCs
- Resizing a Cloud PC provisioned by a direct assigned license
- Resizing a Cloud PC provisioned by a group-based license
- Bulk device actions
- Configuring configuration profiles
- Structuring assignments with filters
- Creating a filter for Windows 365
- Creating a Configuration Profile
- Backing up and restoring Cloud PCs
- How do restore points work?
- Configuring restore points
- How to restore a Cloud PC as an admin
- How can a user restore their Cloud PC?
- How to bulk-restore multiple Cloud PCs
- Manually creating a restore point
- Sharing restore points with an Azure storage account
- Cross-region business continuity and disaster recovery
- Configuration and use
- How to get the Windows 365 Cross-region Disaster Recovery add-on
- Cloud PC maintenance windows
- Managing Windows 365 with Microsoft Graph
- Why use Microsoft Graph with Windows 365?
- Use Microsoft Graph to configure a Windows 365 environment
- Use Microsoft Graph to manage your Cloud PCs
- Windows 10 Extended Security Updates (ESU)
- Summary
- Questions
- Further reading
- Chapter 5: Intune Suite: Optimize and Secure Your Cloud PC Deployment
- What is Intune Suite?
- Modules and licensing
- How to get started with Intune Suite
- Endpoint Privilege Management
- How to configure EPM
- How to onboard devices to EPM
- Reporting scope
- Default elevation response
- Reusable settings
- Creating an EPM elevation rules policy
- Monitoring EPM events
- EPM agent
- Configure policy for standard user
- End user process
- Enterprise Application Management
- Install applications via Enterprise Application Management
- What about enhanced application updates?
- Remote Help for Windows
- How to enable Remote Help
- What does the Remote Help look like from an end user perspective?
- How to remote into a managed Cloud PC as an endpoint
- Remote Help Windows Firewall setup
- Conditional Access for Remote Help
- Advanced Endpoint Analytics
- Device query
- Battery health
- Summary
- Questions
- Further reading
- Chapter 6: Application Management and Delivery to Cloud PCs
- Application delivery via Microsoft Intune
- Different application types you can deploy
- Line-of-business applications
- MSI-via the LOB app
- MSIX-via the LOB app
- AppX-via the LOB app
- .IntuneWin-via the Windows app (Win32)
- Supersedence mode
- Deploying Microsoft 365 apps
- Update channels
- Office Customization Tool
- Device selection criteria
- Update exclusion dates
- Update deadline
- Microsoft 365 apps-customization
- Deploying Microsoft Teams
- Deploying OneDrive
- Deploying Microsoft Edge
- What is WinGet?
- What is MSIX?
- AppxManifest.xml
- AppxBlockMap.xml
- AppxSignature.p7x
- How to create MSIX packages
- Pushing the MSIX package application to your endpoints
- Summary
- Questions
- Further reading
- Chapter 7: Managing Cloud PCs with Security Copilot
- The evolvement of endpoint management with AI
- What is Security Copilot?
- How to enable Security Copilot in your Microsoft Intune tenant?
- Intune policy generation
- Device queries
- Troubleshooting with Security Copilot
- Summary
- Questions
- Further reading
- Chapter 8: Accessing Cloud PCs
- Accessing Cloud PCs from any device
- Introducing Windows App
- Windows App on Windows endpoints
- Installing from Microsoft Store
- Deploying Windows App for Windows using Microsoft Intune
- Pinning your favorite Cloud PC to the Windows taskbar
- Display settings
- Dark Mode support
- Windows App on non-Windows endpoints
- Using Windows App for the web
- Location
- Keyboard shortcuts
- Connection details
- Transferring files to and from a Cloud PC
- Collecting user logs
- Dark Mode
- Performing user actions on a Windows 365 Cloud PC
- Using alternate clients
- Microsoft Remote Desktop client
- Approved Linux thin clients
- Connecting from a company website or application
- Step 1-getting the user's Cloud PCs
- Step 2-launching the connection
- The web client
- The Windows client
- Meeting endpoint requirements
- Windows
- Web browsers
- macOS and iOS
- Android
- Linux
- Exploring Windows 365 Boot
- Diving into Windows 365 Switch
- Delivering a premium experience
- Implementing protocol enhancements
- RDP Shortpath
- Enhancing the end user network
- Microsoft Teams
- Improving Microsoft Teams calls
- Utilizing graphics enhancements
- RDP profiles
- Setting frame rates
- Setting frame rates from Microsoft Intune
- Multimedia redirection
- Supported websites
- MMR status
- Multimedia redirection components
- Summary
- Questions
- Further reading
- Chapter 9: Securing Cloud PCs
- Windows cloud-built on Zero-Trust security foundations
- Configuring Conditional Access-MFA
- Configuring a CA policy to enforce MFA
- Configuring the CA policy with FIDO2 authentication
- Mobile application management integration
- Scenarios
- Windows data protection-Purview Customer Key
- Purview Insider Risk Management forensic evidence
- Compliance policies
- Creating a compliance policy
- eDiscovery mode
- Creating an Azure storage account and assigning permissions
- Placing a Cloud PC under review
- Removing a Cloud PC under review
- How to become a local administrator of your Cloud PC
- Configuring the local admin setting
- Windows Local Administrator Password Solution
- Enabling the built-in administrator
- Configuring the Windows LAPS policy
- How to find the password for a device
- Screen capture protection
- Watermarking
- RDP device redirection
- Microsoft Defender for Endpoint
- Enabling Defender for Endpoint in Intune
- Security recommendations
- Security baselines
- Summary
- Questions
- Further reading
- Chapter 10: Windows 365 Link
- What is Windows 365 Link?
- End-user experiences
- Hardware and design
- Operating system and security
- Security first
- Management
- Windows 365 Boot
- Summary
- Questions
- Answers
- Further reading
- Chapter 11: Analyzing, Monitoring, and Troubleshooting Cloud PCs
- Endpoint analytics
- Startup performance
- Application reliability
- Work from anywhere
- Resource performance
- Cloud PC recommendations
- Remoting connection
- Windows performance counters
- Cloud PC device performance dashboard
- System alerts and email notifications
- Configuring notifications for the failed provisioning of Cloud PCs
- Cloud PC utilization dashboard
- Cloud PC utilization
- Frontline Cloud PC utilization
- Troubleshooting
- Self-help in the Windows App
- Common implementation errors
- Connectivity
- DNS settings-Microsoft Entra hybrid joined network connection
- Incorrect username and password or permissions (Microsoft Entra hybrid joined)
- Service URL firewall traffic
- Web Proxy Auto-Discovery (WPAD)
- Troubleshooting connection quality
- Validating your RTT
- Troubleshooting UDP connections using RDP Shortpath
- Collecting logs and helping users remotely
- Helping users remotely
- Collecting logs
- Display and graphics
- Diagnosing display issues
- Display issues on macOS
- Diagnosing graphics performance issues
- Logon performance
- Enabling RDS AAD Auth to reduce the connection time
- Optimizing Cloud PCs
- Authentication and identity
- The Windows App
- Remote Desktop clients
- Microsoft Remote Desktop client for Windows
- Microsoft Remote Desktop web client
- Microsoft Teams
- Collecting Microsoft Teams logs
- Multimedia redirection
- Collecting multimedia redirection logs
- Screen capture protection
- Watermarking
- Contacting Microsoft support
- Summary
- Questions
- Further reading
- Chapter 12: Windows 365 Partner Solutions
- Why are partners important?
- Protocol-enhanced partners-Citrix and Windows 365
- What are the requirements?
- Enabling the Citrix connector in the Intune portal
- Connecting Windows 365 to Citrix Cloud
- Assigning Citrix licenses to users
- What about existing Cloud PCs?
- Protocol-enhanced partners-Omnissa and Windows 365
- Enhanced employee experience
- Hybrid cloud support
- Solution requirements
- Configuring Windows 365 with Omnissa in Intune
- Signing up for Omnissa Horizon Cloud Service-next-gen
- Configuring your Horizon Cloud Service tenant via the Windows 365 getting started workflow
- End-user access
- Protocol-enhanced partners-HP Anyware
- Configuring HP Anyware
- Management solution partners-Nerdio
- Enabling Nerdio Manager for Windows 365
- Creating the Windows 365 provisioning policy
- Intune device management
- RBAC capabilities
- Application deployment
- Intune reporting
- Intune policy management
- Logging capabilities
- Client partners-IGEL Technology
- What is IGEL OS?
- Configuring the IGEL Windows 365 app
- Package modernization partners-Rimo3
- Automated application import from SCCM
- Rimo3 automation pipeline
- Rimo3 discovery
- Rimo3 Intelligent Smoke Test
- Rimo3 automated conversion/capture for modern formats
- Post-packaging automated Intelligent Smoke Test
- Export to Intune
- Uniquely validating the impact of enterprise patch management
- Changing patch management with application intelligence and integration
- Package modernization partners-Omnissa App Volumes and Apps on Demand
- Digital employee experience partners-ControlUp
- About ControlUp Enrich
- How does it work?
- Features and capabilities
- Client modernization partners - LG
- Client modernization partners-Motorola/Lenovo
- Summary
- Questions
- Further reading
- Chapter 13: Community Experts Hall of Fame
- Microsoft MVPs for Windows 365
- Other community experts
- Microsoft resources
- Community events to participate in
- MMS-Midwest Management Summit
- Modern Endpoint Management Group and MEM Summit
- Workplace Ninja Summit-Europe
- Windows 365 Community
- Windows in the cloud-technical, leadership, and vision interviews
- Everything must come to an end
- Other Books You May Enjoy
- Index
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