Problem Management
A practical guide
1. Auflage
Erschienen am 3. Oktober 2016
208 Seiten
978-0-11-708299-1 (ISBN)
Beschreibung
The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents, it is about providing a stable and available infrastructure that supports business processes and enables the success of the business.
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10/2016
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