Business Continuity Management

Name: Business Continuity Management | Building an Effective Incident Management Plan
Brand: Wiley
Price: 48.99 EUR
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Building an Effective Incident Management Plan

Michael Blyth(Autor*in)

Wiley (Verlag)

Erschienen am 13. Mai 2009

336 Seiten

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Beschreibung

Praise for Business Continuity Management: Building anEffective Incident Management Plan "In Business Continuity Management, Blyth has once againproduced a comprehensive guide to the subject. Whether amultinational organization looking to counter the threat of globalterrorism or a local business planning against loss of sensitivedata, this book provides a well structured and useful guide toconstruction and implementation of Incident Management Plans. Blythprovides not only the theory and background to his subject but alsoinvaluable template guidelines for many of the incidents which weall should prepare for." --Joe Pugh, Head of European Project Management,Panasonic "Business Continuity Management: Building an EffectiveManagement Plan very effectively details how and what a companyshould include in composing and executing a crisis management plan.This book is a must read for both laymen and experts alike becauseit itemizes the most relevant facts within silos that arecomprehensive enough for the expert to find value in, yet writtenin a manner that a layman can derive tangible value. The incidentresponse guidelines, broken down by the event type, provide anextremely useful tool that bring immediate value to thereader." --Robert G. Molina Jr., Global SecurityManagerLyondellBasell "For a business of any consequence to not have a businesscontinuity plan is like a Boy Scout not having a first aid kit.Advanced preparation and planning enable a business to deal with acrisis and sooner or later every business will face a crisis ofsome nature. Author Michael Blyth hits the nail on the head withhis well organized book that weaves together business continuityplanning, incident management, and dealing with risks." --John P. Chamberlain, Executive Director ESC "Mike Blyth has produced another book, which isthought-provoking and a clear example of the multilayeredguidelines that companies should be encouraged to incorporate intotheir BCP. A worthy read for anyone in business, irrespective ofmanagerial level. The business model and structure achieved willhelp determine the time and shape of any crisis. The individualknowledge and understanding so achieved, interlinked with a robustBCP, will determine the optimum time and cost to recover fromcrisis." --Stephen Ackroyd, BMI Security Manager, MiddleEast/Africa/Asia "In the global economy, the guidelines presented by MichaelBlyth are an essential component for doing business worldwide. Hehas thought of every angle. In ultra-sensitive environments likeAfghanistan, his recommendations will be widely applied." --Dr. Thomas Stauffer, President/CEO, AmericanUniversity of Afghanistan

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Inhalt

Cover
Contents
More Praise for Business Continuity Management
Title page
Copyright
Dedication
Preface
About the Web Site
Crisis Management
The Value
Mapping Risks
Incident Response versus Crisis Management
Immediate Response and Impact Levels
Risk Management
Structuring Business Continuity Management Plans
Summary
Chapter 1: Business Continuity Management Plan
Incident Management versus Crisis Response
Principles of Incident Management
Incident Management Sequence
Incident Management Plan Design and Implementation
Incident Management Plan Policies and Procedures
Resourcing the Incident Management Plan
Structuring Incident Management Plans
Summary
Chapter 2: Incident Management Plan
Interorganizational Management
Crisis Leadership
Organizational Crisis Leadership
Approach Methodologies
Education and Training
Response Buildups
Crisis Management Structures
Composition of Crisis Response Teams
Incident Management Structures
Crisis Control Center
Monitoring Crisis Management Programs
Summary
Chapter 3: Crisis Management Structures
Security and Safety Awareness
Crisis Management Training
Stages of Disasters
Man-Made Risks
Natural Risks
Summary
Chapter 4: Scope of Risk
Vehicle-Borne IED Incident Management
Casualty Incident Management
Missing Person Incident Management
Road Traffic Accident Incident Management Data Call
Facility Physical Security Breach Incident Management
Kidnapping and Ransom Incident Management
Media Management Incident Management
Detention and Arrest Incident Management
Hostage Situation Incident Management
Suspect Call Incident Management
Civil Unrest Incident Management
Unexploded Ordnance or Suspect Package Incident Management
Suspect Letter Incident Management
Destruction of Sensitive Materials Incident Management
Repatriation Incident Management
Domestic Terrorism or Special-Interest Groups Incident Management
Espionage Incident Management
Site Occupation or Sit-Ins Incident Management
Sabotage Incident Management
Demonstrations Incident Management
Pending Detention or Exit Denial Incident Management
Complaints Incident Management
Blackouts and Power Loss Incident Management
Loss of Sensitive or High-Value Materials Incident Management
Indirect Fire and Direct Fire Attacks Incident Management
Workplace Violence Incident Management
Chemical, Biological, or Radiological Attack Incident Management
Complex Attack Incident Management
Family Liaison Incident Management
Office, Facility, or Hotel Fires Incident Management
Threats, Coercion, and Intimidation Incident Management
Mugging or Robbery Incident Management
Small Arms Fire Incident Management
Floods and Tidal Waves Incident Management
Earthquakes Incident Management
Pandemics Incident Management
Hurricanes and Tornadoes Incident Management
Volcanoes Incident Management
Sandstorms Incident Management
Landslides Incident Management
Forest Fires and Brush Fires Incident Management
Summary
Chapter 5: Incident Response Guidelines
Immediate Verbal Reporting (SAD CHALETS)
Serious Incident Reporting
Incident Management Plan Risk Assessment Reports
Sample Crisis Information Capture Reports
Summary
Chapter 6: Crisis Information Capture Reports
Acknowledgments
Index
End User License Agreement

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