Business Continuity Management
Building an Effective Incident Management Plan
Erschienen am 13. Mai 2009
336 Seiten
978-0-470-47808-0 (ISBN)
Beschreibung
Praise for Business Continuity Management: Building anEffective Incident Management Plan
"In Business Continuity Management, Blyth has once againproduced a comprehensive guide to the subject. Whether amultinational organization looking to counter the threat of globalterrorism or a local business planning against loss of sensitivedata, this book provides a well structured and useful guide toconstruction and implementation of Incident Management Plans. Blythprovides not only the theory and background to his subject but alsoinvaluable template guidelines for many of the incidents which weall should prepare for."
--Joe Pugh, Head of European Project Management,Panasonic
"Business Continuity Management: Building an EffectiveManagement Plan very effectively details how and what a companyshould include in composing and executing a crisis management plan.This book is a must read for both laymen and experts alike becauseit itemizes the most relevant facts within silos that arecomprehensive enough for the expert to find value in, yet writtenin a manner that a layman can derive tangible value. The incidentresponse guidelines, broken down by the event type, provide anextremely useful tool that bring immediate value to thereader."
--Robert G. Molina Jr., Global SecurityManagerLyondellBasell
"For a business of any consequence to not have a businesscontinuity plan is like a Boy Scout not having a first aid kit.Advanced preparation and planning enable a business to deal with acrisis and sooner or later every business will face a crisis ofsome nature. Author Michael Blyth hits the nail on the head withhis well organized book that weaves together business continuityplanning, incident management, and dealing with risks."
--John P. Chamberlain, Executive Director ESC
"Mike Blyth has produced another book, which isthought-provoking and a clear example of the multilayeredguidelines that companies should be encouraged to incorporate intotheir BCP. A worthy read for anyone in business, irrespective ofmanagerial level. The business model and structure achieved willhelp determine the time and shape of any crisis. The individualknowledge and understanding so achieved, interlinked with a robustBCP, will determine the optimum time and cost to recover fromcrisis."
--Stephen Ackroyd, BMI Security Manager, MiddleEast/Africa/Asia
"In the global economy, the guidelines presented by MichaelBlyth are an essential component for doing business worldwide. Hehas thought of every angle. In ultra-sensitive environments likeAfghanistan, his recommendations will be widely applied."
--Dr. Thomas Stauffer, President/CEO, AmericanUniversity of Afghanistan
Weitere Details
Weitere Ausgaben
Person
Michael Blyth is Director of Risk Strategies for RSM Consulting, a risk management and training company. He holds a master's degree in security management and has eighteen years of management and operational experience within over thirty-two countries, providing strategic advisory services and management training for large multinationals and government agencies. He is highly experienced in providing corporate risk mitigation and vulnerability assessments, multi-billion dollar market entry program risk solutions and national crisis management plans, as well as a wide spectrum of strategic policies and plans within high-risk environments for ambassadors, major oil and gas programs, development organizations and communications network corporations. He can be contacted at: Mike.Blyth@RSMConsulting.us
Inhalt
- Cover
- Contents
- More Praise for Business Continuity Management
- Title page
- Copyright
- Dedication
- Preface
- About the Web Site
- Crisis Management
- The Value
- Mapping Risks
- Incident Response versus Crisis Management
- Immediate Response and Impact Levels
- Risk Management
- Structuring Business Continuity Management Plans
- Summary
- Chapter 1: Business Continuity Management Plan
- Incident Management versus Crisis Response
- Principles of Incident Management
- Incident Management Sequence
- Incident Management Plan Design and Implementation
- Incident Management Plan Policies and Procedures
- Resourcing the Incident Management Plan
- Structuring Incident Management Plans
- Summary
- Chapter 2: Incident Management Plan
- Interorganizational Management
- Crisis Leadership
- Organizational Crisis Leadership
- Approach Methodologies
- Education and Training
- Response Buildups
- Crisis Management Structures
- Composition of Crisis Response Teams
- Incident Management Structures
- Crisis Control Center
- Monitoring Crisis Management Programs
- Summary
- Chapter 3: Crisis Management Structures
- Security and Safety Awareness
- Crisis Management Training
- Stages of Disasters
- Man-Made Risks
- Natural Risks
- Summary
- Chapter 4: Scope of Risk
- Vehicle-Borne IED Incident Management
- Casualty Incident Management
- Missing Person Incident Management
- Road Traffic Accident Incident Management Data Call
- Facility Physical Security Breach Incident Management
- Kidnapping and Ransom Incident Management
- Media Management Incident Management
- Detention and Arrest Incident Management
- Hostage Situation Incident Management
- Suspect Call Incident Management
- Civil Unrest Incident Management
- Unexploded Ordnance or Suspect Package Incident Management
- Suspect Letter Incident Management
- Destruction of Sensitive Materials Incident Management
- Repatriation Incident Management
- Domestic Terrorism or Special-Interest Groups Incident Management
- Espionage Incident Management
- Site Occupation or Sit-Ins Incident Management
- Sabotage Incident Management
- Demonstrations Incident Management
- Pending Detention or Exit Denial Incident Management
- Complaints Incident Management
- Blackouts and Power Loss Incident Management
- Loss of Sensitive or High-Value Materials Incident Management
- Indirect Fire and Direct Fire Attacks Incident Management
- Workplace Violence Incident Management
- Chemical, Biological, or Radiological Attack Incident Management
- Complex Attack Incident Management
- Family Liaison Incident Management
- Office, Facility, or Hotel Fires Incident Management
- Threats, Coercion, and Intimidation Incident Management
- Mugging or Robbery Incident Management
- Small Arms Fire Incident Management
- Floods and Tidal Waves Incident Management
- Earthquakes Incident Management
- Pandemics Incident Management
- Hurricanes and Tornadoes Incident Management
- Volcanoes Incident Management
- Sandstorms Incident Management
- Landslides Incident Management
- Forest Fires and Brush Fires Incident Management
- Summary
- Chapter 5: Incident Response Guidelines
- Immediate Verbal Reporting (SAD CHALETS)
- Serious Incident Reporting
- Incident Management Plan Risk Assessment Reports
- Sample Crisis Information Capture Reports
- Summary
- Chapter 6: Crisis Information Capture Reports
- Acknowledgments
- Index
- End User License Agreement
