
How to Open & Operate a Financially Successful Florist and Floral Business Online and Off REVISED 2ND EDITION
Stephanie Benner(Autor*in)
Atlantic Publishing Group Inc
2. Auflage
Erschienen am 26. Oktober 2012
288 Seiten
978-1-60138-931-2 (ISBN)
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Beschreibung
Florists create beautiful arrangements for individuals or special occasions. The Revised 2nd Edition of How to Open & Operate a Financially Successful Floral and Florist Business Both Online and Off will teach you all you need to know about getting started in a short time. The second edition is more concise and easy to follow. It contains updated facts about the floral industry as well as updated information on essentials for success, business entities, insurance, resources, and more. In addition, the sequence of material has been rearranged to guide you more quickly and smoothly to the information you need to know. This book is a comprehensive and detailed study of the business side of a floral shop. By reading this book you will become knowledgeable about basic cost control systems, retail math and pricing issues, legal concerns, IRS reporting requirements, monthly profit and loss statements, tax preparation, and management skills. You will learn sales and marketing techniques, customer service, direct sales, low-cost internal marketing ideas, as well as thousands of great tips and useful guidelines. In addition, you will discover how to set up computer systems to save time and money, how to hire and keep qualified professional staff, how to generate high profile public relations and publicity, and how to keep bringing customers back. The companion CD-ROM is not available for download with this electronic version of the book but it may be obtained separately by contacting Atlantic Publishing Group at sales@atlantic-pub.com. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. This Atlantic Publishing eBook was professionally written, edited, fact checked, proofed and designed. You receive the same content as the print version of this book. Over the years our books have won dozens of book awards for content, cover design and interior design including the prestigious Benjamin Franklin award for excellence in publishing. We are proud of the high quality of our books and hope you will enjoy this eBook version.
Weitere Details
Auflage
2. Auflage
Sprache
Englisch
Verlagsort
Ocala
USA
Verlagsgruppe
Atlantic Publishing Group
Editions-Typ
Überarbeitete Ausgabe
Produkt-Hinweis
Reflowable
Dateigröße
3,35 MB
ISBN-13
978-1-60138-931-2 (9781601389312)
Schweitzer Klassifikation
Weitere Ausgaben
Inhalt
- Intro
- Table of Contents
- Preface
- Chapter 1: Is This for You?
- Getting Started
- Essential Factors for Success
- Types of Floral Businesses
- Wholesale Floral Supplies
- Is There a Market or Niche For You?
- Education and Experience
- Chapter 2: Store and Décor
- Flower Shop Needs
- Coolers
- Work Space
- Checkout Area
- Nice Touch
- Theme
- Chapter 3: The Ins & Outs of Daily Business
- Rise and Shine
- Getting Ready
- Orders
- A Day Filling Orders
- Pricing
- Incorporating Labor Fees
- Rental Costs
- Setup Fees
- Incoming
- At the End of the Day
- Chapter 4: The Product
- Common Products
- Fresh Cuts
- Foliage
- Dried Flowers
- Bacteria
- Watering and Feeding
- Non-flower Supplies
- Chapter 5: Arranging
- Flower Arranging Basics
- Color
- Materials
- Skills
- Wiring Specific Flowers and Foliage
- Binding Wired Stems
- Making Bows
- Chapter 6: Customer Service
- Customer Base
- Wants and Needs
- Types of Customers
- Deliveries
- Types of Delivery
- Vehicle
- Area Range
- Reliability
- Fees
- Above and Beyond
- A Little Something Extra
- Customer Loyalty
- Employee Training
- Chapter 7: Down to Business
- Types of Ownership
- Business Plan
- Financing
- Accounting
- Methods
- Financial Cycles
- Bookkeeping
- Checkbook
- Accounting Methods
- Auto
- Supplies
- Employees
- Payments, Invoices, and Receipts
- Collections
- Paying Yourself
- Policies
- Chapter 8: Legally Speaking
- Insurance and Benefits
- Finding and Purchasing Insurance
- Legal Issues
- Employees
- Privacy
- Worker's Compensation
- Vacation and Medical Leave
- IRS
- Customers
- Chapter 9: Employees
- Hiring
- Training
- Goal Setting
- Commitment
- Motivation
- Qualities of Good Management
- Evaluations
- Chapter 10: Marketing Matters
- Room for Your Business?
- Competition
- Customer Base
- Associations and Clubs
- Marketing Plan and Marketing Tools
- Chapter 11: Infinity & Beyond
- Expansion
- New Building
- Delivery Area
- Business
- Products
- Services
- New Services and Locations
- Expenses
- Learning from the Competition
- Selling
- Retirement
- Chapter 12: Straight from the Source
- Case Study: Raymond Brunell
- Case Study: Georgianne Vinicombe
- Case Study: Jill Lewko
- Conclusion
- Appendix of Resources
- National Associations
- State Floral Associations
- Other Resources
- Trade Magazines
- Glossary
- Glossary of Flowers
- Author Biographies
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