Part 1 Managing bias in three research methodologies; theory and practice of participant observation, Rick Delbridge and Ian Kirkpatrick; research methods in accounting history, Malcolm Anderson; minimizing and managing bias in a mail survey - a study of redundant miners, Victoria Wass. Part 2 Research in organizations: interviewing techniques in business and management research, Michael Healey and Mike Rawlinson; strategic organizational analysis in four dimensions, David Stiles; from "man-in-the-middle" to front line manager - investigating the changing role of the supervisor, James Lowe; investigating marketing change - a comparative-intensive approach, Martin Kitchener. Part 3 Applied research: acquiring expertise for a knowledge-based system in tourism marketing, Paulo Rita; validating prototype development - the COMSTRAT survey, Fiona Davies. Part 4 Wider issues in research: methodology and the target audience, Paul Nieuwenhuis; ethics in business and management research, Peter Wells; concluding remarks, Victoria Wass and Peter Wells.